BCM installation failed

[scott]

I have tried to install BCM 2007 and I get a "installation failed" notice
evertime.
Trust center- BCM is disabled
SGL mainengine thread all return O
BCM is in the Microsoft small business directory

PLease help

 

[Durga [MSFT]]

Hi Scott,

Did you have previous versions of BCM installed on this machine?
If you did, make sure Outlook is not running when you uninstall older
version of Outlook+BCM.

Look at the FAQ on BCM blog in case you find the answer to your question:
http://blogs.msdn.com/bcm/pages/fre...usiness-contact-manager-for-outlook-2007.aspx

thanks.

 

[csfy]

This is what worked for me when I had the problem you discribed:
First, I exported(for safety), then deleted this registry key
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Business Solutions eCRM.

Good luck.