BCM07-Setup failed...Primary Interop Assemblies

Discussion in 'Outlook BCM' started by Kristoff, Sep 8, 2008.

  1. Kristoff

    Kristoff Guest

    Attempting to install Business Contact Manager for Outlook 2007. Keep
    getting the following error:

    Setup failed to install the required component Microsoft Office 2007 Primary
    Interop Assemblies. Business Contact Manager for Outlook 2007 cannot
    continue. See C:\Users\xxxxxx\AppData\Local\Temp\MBSsetuptmpAB10.log for
    more detail.

    Not sure what to look for in this huge log, however, the last few lines are
    as follows:

    MSI (s) (E4:28) [09:40:45:186]: Windows Installer reconfigured the product.
    Product Name: Microsoft Office 2007 Primary Interop Assemblies. Product
    Version: 12.0.4518.1014. Product Language: 0. Reconfiguration success or
    error status: 1603.

    MSI (s) (E4:28) [09:40:45:190]: Cleaning up uninstalled install packages, if
    any exist
    MSI (s) (E4:28) [09:40:45:191]: MainEngineThread is returning 1603
    MSI (s) (E4:54) [09:40:45:191]: RESTART MANAGER: Session closed.
    MSI (s) (E4:54) [09:40:45:191]: No System Restore sequence number for this
    installation.
    === Logging stopped: 9/8/2008 9:40:45 ===
    MSI (s) (E4:54) [09:40:45:194]: User policy value 'DisableRollback' is 0
    MSI (s) (E4:54) [09:40:45:195]: Machine policy value 'DisableRollback' is 0
    MSI (s) (E4:54) [09:40:45:195]: Incrementing counter to disable shutdown.
    Counter after increment: 0
    MSI (s) (E4:54) [09:40:45:195]: Note: 1: 1402 2:
    HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
    MSI (s) (E4:54) [09:40:45:195]: Note: 1: 1402 2:
    HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
    MSI (s) (E4:54) [09:40:45:196]: Decrementing counter to disable shutdown. If
    counter >= 0, shutdown will be denied. Counter after decrement: -1
    MSI (s) (E4:54) [09:40:45:196]: Restoring environment variables
    MSI (c) (90:58) [09:40:45:197]: Decrementing counter to disable shutdown. If
    counter >= 0, shutdown will be denied. Counter after decrement: -1
    MSI (c) (90:58) [09:40:45:198]: MainEngineThread is returning 1603

    Any ideas?
     
    Kristoff, Sep 8, 2008
    #1
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  2. Kristoff

    Luther Guest

    Look for "error" in that log file and see if it turns up anything.
     
    Luther, Sep 9, 2008
    #2
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  3. Kristoff

    Kristoff Guest

    Thanks Luther. I believe I have finally gotten it to work, however, I will
    go through the log as time permits to see if anything stands out for future
    reference.

    After numerous issues with trying to install BCM07 with SQL Express 2005, I
    totally removed/wiped out everything, installed SQL Express 2008, then
    re-installed BCM07 without error. Had a few issues post-install which
    ultimately resulted in my having to create a new E-Mail profile and import
    everything from my old .pst file, but now it appears to be running.
     
    Kristoff, Sep 9, 2008
    #3
  4. Kristoff,

    If you ever find anything useful, please do let us know. I can forward your
    input to our developer, and see what we can do to prevent this in the future.

    Thanks,
    John Huang [MSFT]

    This posting is provided "AS IS" with no warranties, and confers no rights.
     
    John Huang [MSFT], Sep 11, 2008
    #4
  5. Kristoff

    Rob Duncan Guest

    What a pain in the.

    I read the log that was referred on the error message, and noted that it couldn't find the Primary Interop Assembly file.

    When you initiate the install of BCM 2007, it makes a temp file under C:\, before you click next, go into that file and rename "piaredist" to "o2007pia".

    Then the BCM will load.
     
    Rob Duncan, Sep 23, 2010
    #5
  6. Kristoff

    Rob Duncan Guest

    What a pain in the.

    I read the log that was referred on the error message, and noted that it couldn't find the Primary Interop Assembly file.

    When you initiate the install of BCM 2007, it makes a temp file under C:\, before you click next, go into that file and rename "piaredist" to "o2007pia".

    Then the BCM will load.
     
    Rob Duncan, Sep 23, 2010
    #6
  7. Kristoff

    Evan Platt Guest

    Yes, you are. Now quit answering 2 year old questions THREE TIMES.
     
    Evan Platt, Sep 23, 2010
    #7
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