Best place for training

C

CAG

What is best source for training - I have spent several hundred dollars on
trainers for hire and I am still having problems - ideal would be a online
chat environment or telephone number where I can get help but cant afford
tech support or I will be out several thousand dollars.
 
T

Technodi

What are you looking to learn? I have found that most community colleges
offer online Office product courses. The cost probably varies from state to
state. Most offer a beginning and intermediate, some an advanced. I would
suggest that you start with the begineer unless you really know the product
you want to use. Some colleges will allow you to audit a couple of classes
free of charge to determine whether the specific class will suit you.

Any Office product for Dummies book will help you. However, you need to
either read it cover to cover or know what you want help with. If you don't,
you will probably get frustrated looking things up via the index.

As for online chat environment/telephone support. You will find this,
however, not normally free. Most chats or messgae boards are great sources
and you will get lots of help. Some will resolve the problems, some won't
and some may make the situation worse. Remember, anyone that assists you via
online is going by what you tell them, not by what they see - this can make a
world of difference in resolve/assistance.
 
C

CAG

I am self-taught and over 50 so I dont understand many of the commands and
explanations. I am thinking I need to take my laptop in somewhere so I can
ask questions at the time of explanation so I can understand. Most place I
telephoned want $200 an hour to help me. Any suggestions?
 
X

XS11E

CAG said:
I am self-taught and over 50 so I dont understand many of the
commands and explanations. I am thinking I need to take my laptop
in somewhere so I can ask questions at the time of explanation so
I can understand. Most place I telephoned want $200 an hour to
help me. Any suggestions?
Click to expand...

Yes, if there's a senior center near you, contact them, they may have
classes available. You might also contact your local YMCA or YWCA or
possibly a local city parks program. Check with the librarian at your
local library.

The format might very well be some basic computer courses rather than a
Q & A session such as you seek but it'll probably be very worth your
time.

Hope this helps.
 
T

technodi

I too am over 50 and more self taught than book trained or schooled.
There a tons of commands so I don't know that I could even begin to tell you
what they mean without some examples.
Have you tried the "Help" within the application? Most of the built in Help
within Microsoft give you a basic explanation of a command and the keystroke
necessary to complete the command, i.e. File Print is Alt F and then P, or
the F12 (function 12 key).
 
T

Todd

CAG -

We have a number of live training offerings for Microsoft Products availible
to End-users like yourself. Please visit us at www.brainstorminc.com for
products and training solutions availible to you. Via the website you can
also click on the "Live Chat" feature to speak with a training specialist.

www.brainstorminc.com

Good luck!
--
Todd Keith
Microsoft Desktop Training Specialist
www.brainstorminc.com

"Wasted end-user time due to lack of training accounted for the biggest
piece of the spoftware spending pie" -Gartner
 
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