Best practice for delete mail

[Jan Larsson]

Hello world,

We have Exchange 2003 and most of the clients is Outlook 2000. When a person
is away from work for a long time like parents nursing a new borne, we like
a set of rules to emty the mailbox so it will not hit the storage limit. I
can only find a rule that moves tha mail to the deleted items. There is a
rule for permanent delete but it is dependent on the client running wich
will not be the case if someone is home.

So I need some good hints, perhaps a vb script or something? How do you guys
(& dolls) make this a best practice. Any help is appreciated

Regards,
Jan

 

[gurudrew]

If someone is going to be gone that long you might want to redirect their
email to another user that can delete or reply as necessary. If a timely
reply is not a concern and they are using a desktop computer I suppose you
just tell them to leave their computer and Outlook running and it would
automatically empty mail off the server. Although in that case I imagine
their local inbox could reach it's limit after a while depending on how much
mail they are receiving and how long they are gone. If the your simply
looking to blindly delete the mail regardless of content I would sugest that
you disable the address. That way the emails are not piling up and the people
sending them aren't waiting for a response because they will be informed that
the email address doesn't exist.