Best way to measure production support resources on projects

F

fkistner

I need to know what is the best way to measure production support resources
on projects --- this would be a way to track outsourced and internal
resources --- either through Project Management Software or through Access
Database --- thanks!
 
T

Tom van Stiphout

On Mon, 10 Mar 2008 17:11:00 -0700, fkistner

Such a broad question cannot be answered without having a lot more
details. You may need to hire an analyst to figure this out.

-Tom.
 
J

James A. Fortune

fkistner said:
I need to know what is the best way to measure production support resources
on projects --- this would be a way to track outsourced and internal
resources --- either through Project Management Software or through Access
Database --- thanks!

I created a job costing database for a company that includes those
features. Here are some helpful hints:

1) Job tracking should include both departments and groups of departments.

2) A job form should be able to show how each department and group of
departments has done in relation to the original quote in almost real
time (time tickets and material purchases are entered daily and totals
show when a job is brought up). It's also good to show if a job's
profitability is lagging as soon as possible.

3) The decision to outsource or use internal resources can change at a
moment's notice. For outsource work I have Access create a time ticket
in the same table as normal time tickets. IIRC, accountants typically
carry over amounts to the next year if the invoices haven't arrived in
the current year. Note that if you wait for the outsource invoices to
come in, possibly months after the job has shipped, you have no idea of
a job's profitability until after the fact unless estimates are used.
If an outsource job is brought back to finish internally, the time
ticket estimate can be changed and normal time tickets can be applied.
If an internal job is changed to outsource, existing time tickets remain
and an outsource time ticket with an estimate is created.

I'm currently tracking 38 departments in 14 groups. Additionally, a
command button automates opening MS Project to the current job. Note:
Don't even attempt a job costing database by yourself if you're a beginner.

Another option is to determine how well Access integrates with Windows
Workflow Foundation, maybe under a SharePoint server.

James A. Fortune
(e-mail address removed)

She'd been working for me for 15 years. I wouldn't have known she was
stealing empty bottles after they were returned without your database
showing the profit for that department. -- G. Leventis, Store owner
 
F

Flojoe

Thank you Jim for your input --- is there anyway you could share a template
with me --- I do not want any "real" data just the template that would have
all the rows/tables/reporting info in place & then I could change it out with
my real data --- thanks!

Flojoe
 
J

James A. Fortune

Flojoe said:
Thank you Jim for your input --- is there anyway you could share a template
with me --- I do not want any "real" data just the template that would have
all the rows/tables/reporting info in place & then I could change it out with
my real data --- thanks!

Flojoe

There has been too much development on the database for me to create a
simple template at this time. Eventually, I will automate the database
setup so that it can be used easily by nearly any company. My job form
looks something like:

General Job Information fields


Group1

Dept1

Group2

Dept2
Dept3
Dept4

Group2 Sum

Group3

Dept5
Dept6
Dept7

Group3 Sum
....

All Groups Sum

Profit Calculation

For example, one of my current groups is:

Inspection / Certification

CMM / Laser - Build Support
CMM Inspection
Laser Inspection
Q.A. - Dimensional Inspection
Q.A. - Weld Inspection
Q.A. - Proofload Inspection

A separate quote form is used for quotes, some of which get turned into
jobs.

James A. Fortune
(e-mail address removed)
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top