S
SusanG
I installed Office 2007 Beta, then Outlook 2007 Beta with BCM. I chose to
keep Office 2003, and install Beta side by side, but the only piece you have
to ditch is Outlook 2003. The install sequence supposedly uninstalls Outlook
2003, in favor of Outlook 2007 Beta. Maybe it does, but not well enough.
After installing the two Betas, Office and Outlook, I ran Office Update,
installed an SP I think, well, installed everything it said I needed. After
all that, I tested using the 2003 Office apps, then the Beta apps, and then
finally, the Beta Outlook with BCM. All was cool and good, no install issues
whatsoever.
However, I did not remove all the shortcuts/icons to Outlook 2003 from that
machine. So next day, I click on Outlook shortcut icon, which was an icon to
the 2003 version, and it failed to open with a message about the mapi.dll
being missing.
Oops! I then remembered I forgot to create shortcuts/desktop icons for the
new Outlook 2007 and get rid of the old ones. Did that. Tried one, and the
opening crashed partway through and gave me a reference to an error log file
"mbssetuptmpXX.log, which I could not find, as some of you have reported.
Went back to MS Office from Start bar, found something called Office Tools
(which is installed with the Beta, BTW), and ran the Diagnostics tool. This
is nice. It replied with a compatibility error "found two conflicting
versions of Outlook", which I knew but it was nice to get a confirmation that
the tool thought that was all that was wrong.
Clicked Continue to get a resolve to the problem, and the tool tried to get
to the MS website, but I got a 'server not found' errror. Went back to MS
Office Tools a few times, and tried repeatedly to get to the website. In
process of doing this (like 3 times), a pop up enabled that asked me to
repair the Beta installation. Ran that (don't know how to kick that off
again, maybe just run the MS Office Beta again?).
Anyway, I just opened the Outlook 2007 Beta, and IT WORKS! No more errors.
Take note MSFT, the Beta install does not cleanly remove Outlook 2003.
keep Office 2003, and install Beta side by side, but the only piece you have
to ditch is Outlook 2003. The install sequence supposedly uninstalls Outlook
2003, in favor of Outlook 2007 Beta. Maybe it does, but not well enough.
After installing the two Betas, Office and Outlook, I ran Office Update,
installed an SP I think, well, installed everything it said I needed. After
all that, I tested using the 2003 Office apps, then the Beta apps, and then
finally, the Beta Outlook with BCM. All was cool and good, no install issues
whatsoever.
However, I did not remove all the shortcuts/icons to Outlook 2003 from that
machine. So next day, I click on Outlook shortcut icon, which was an icon to
the 2003 version, and it failed to open with a message about the mapi.dll
being missing.
Oops! I then remembered I forgot to create shortcuts/desktop icons for the
new Outlook 2007 and get rid of the old ones. Did that. Tried one, and the
opening crashed partway through and gave me a reference to an error log file
"mbssetuptmpXX.log, which I could not find, as some of you have reported.
Went back to MS Office from Start bar, found something called Office Tools
(which is installed with the Beta, BTW), and ran the Diagnostics tool. This
is nice. It replied with a compatibility error "found two conflicting
versions of Outlook", which I knew but it was nice to get a confirmation that
the tool thought that was all that was wrong.
Clicked Continue to get a resolve to the problem, and the tool tried to get
to the MS website, but I got a 'server not found' errror. Went back to MS
Office Tools a few times, and tried repeatedly to get to the website. In
process of doing this (like 3 times), a pop up enabled that asked me to
repair the Beta installation. Ran that (don't know how to kick that off
again, maybe just run the MS Office Beta again?).
Anyway, I just opened the Outlook 2007 Beta, and IT WORKS! No more errors.
Take note MSFT, the Beta install does not cleanly remove Outlook 2003.