Big Time Help

R

rolinridge

Help, anyone!! Microsoft won't even recognize my product
id number, which is: 54196-752-2307385-16581. I have
even typed it in without the dashes and it still says the
number is incorrect.

My problem is in the "insert" tab of Front Page 2002, and
whenever I try to insert a photo, shape, word art etc. the
program freezes and I have to reboot my computer.

I just tried to insert a photo with the little icon for
photos also and the screen freezes. I get an error
message which says:

File name VM(07)+ 0000076E
Error: OE:0028:C023376E
Error: 06:30FO:0000C14A

Any help will be greatly appreciated
 
S

Stefan B Rusynko

Have you tried the usual repairs
1) In Windows Explorer Find and delete all FP Temp Files
2) In Windows Explorer Find and delete all hidden *.web files
3) In Windows Explorer Find and delete the file CMDUI.PRF
4) Disable or Uninstall any FP Addins
5) Run a Repair / Reinstall on FP & IE
6) Install all Service Packs for your OS, IE, and MS Office

PS - VM is not a FP file (what are you running in the background)




| Help, anyone!! Microsoft won't even recognize my product
| id number, which is: 54196-752-2307385-16581. I have
| even typed it in without the dashes and it still says the
| number is incorrect.
|
| My problem is in the "insert" tab of Front Page 2002, and
| whenever I try to insert a photo, shape, word art etc. the
| program freezes and I have to reboot my computer.
|
| I just tried to insert a photo with the little icon for
| photos also and the screen freezes. I get an error
| message which says:
|
| File name VM(07)+ 0000076E
| Error: OE:0028:C023376E
| Error: 06:30FO:0000C14A
|
| Any help will be greatly appreciated
 
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