bizarre hyperlink behavior to PPT files on network drive

S

Scott

Let me apologize in advance for the length of this post but the problem
requires a few words to explain...

We've encountered an unusual problem with hyperlinks from Visio drawings to
PowerPoint files. The links work fine when you follow them from Visio, but in
one specific configuration, the behavior is wrong when you follow the link
from a web-published version of the drawing. In this situation the PPT file
opens once to view slide 1, then opens again to view slide 2 and beyond.
Bottom line: the links misbehave if the target PPT file is on a network drive
that is mapped with a drive letter.

I'm wondering whether anyone else has run across this behavior or can
reproduce it...

BTW #1: There are no issues for links like the ones described below when the
target file is Word or Excel.

BTW #2: Use Internet Explore to do the test -- results are different from
Firefox and other browsers that don't have built in PPT viewers.

BTW #2: It may look like there are a lot of steps below, but the entire
procedure will only take a minute or two if you've used hyperlinks and "Save
as Web Page" before.

To reproduce the problem:

1) Create a PPT file containing two or more slides

2) Store PPT file on the local PC hard drive.

3) Make a copy of the PPT file and store on any network drive mapped to a
drive letter.

4) Create a Visio drawing with two shapes (we'll call them Shape A and Shape
B).

5) Save drawing on the local hard drive (same drive as PPT file).

6) Add hyperlink from A to the PPT file on the local hard drive (uncheck
"Use Relative Path..." just to eliminate any relativity issues).

7) Add hyperlink from B to the PPT on the network drive.

8) Test that both links work correctly from within Visio.

9) Use 'Save as Web Page' and save to local hard drive.

10) View the web-published version of the drawing in Internet Explorer.

11) Follow the hyperlink on A and select "Open" when asked; you should see
slide 1

12) Click in the scroll bar to advance to the second/third slide

13) Repeat 11 and 12 with the hyperlink on B. If your experience is the same
as ours, when you follow the hyperlink on B, you will get the file download
dialog that lets you "Open" the file, just as you do for the link from A. So
far so good. But before you click "Open", note the "From:" entry in the
dialog -- it will be the path to the target file in standard Windows drive
letter format, i.e., "X:\temp\sample.ppt". Click "Open" to view slide 1.

When you are looking at slide 1, click the scroll bar to advance to slide 2
-- and this is the weird part. You will be presented with a *second*
"Open"/"Save" dialog. Before you click "Open", note that the "From:" entry
still points to the target file -- but it is now in UNC format instead of
drive letter format, i.e., "\\servername\sharename\temp\sample.ppt". If you
click open you will be able to view the rest of the slides in the file.

Clearly the second open shouldn't be necessary...

Any ideas??
 
S

Scott

FWIW, typing the above post led me to try something -- I changed the
hyperlink on Shape B in the Visio drawing to use UNC format instead of a
drive letter, and voila. The link now works properly from the web page
version of the drawing. The PPT file only opens once. Seems that it's the
drive letter mapping that's causing the problem.
 

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