Bizarre - Outlook 2k problem

[P K]

Brand new XP pc - loaded Win 2k Office.

Download all updates - & I mean all

Create an email or sending a reply to a received email sends the message
to the Outbox where it can be seen in Capital Letters.

On Send/Receive it is not picked up & remains in Outbox.

Open the message from within Outbox & send again it reappears in Outbox in
Italics & goes when sent............

(Disabled Norton Internet Security which came with PC)


Hope the above makes sense


Any solutions/clues welcome

regards

pat