blank attachment received

[Steve]

we are using exchange 2003 server and outlook 2003 for both user,

One user sent email to the 2nd user, insert an email item as an attachment,
when the 2nd user open the mail item attachment, everything is blank, the
sender/receipient/CC/Subject/Body message are all blank.

anyone can help me to chase out this issue ? server is running Macfee Group
Shield plus antispam, but if the server block the attachment it should
inform the sender ot receipient, but nobody receive alert message.

regards

Steve

 

[Eric McGillvray]

Just stumbled on an odd possibility while researching this issue:

User had an auto-forward rule in place on Outlook 2003. After a corporate GPO change disabled the ability to forward messages to outside email addresses, the user's auto-forward rule seemed to cause blanks emails due to some type of apparent conflict with the GPO.

Removing the rule (which was already blocked by GPO anyway) enabled the msg attachments to begin working again.

 

[Peter Foldes]

Another deadhead from egghead

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Peter
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