blank document opens with text from another document? why?

[TFitz]

Every time I try to open a blank document or e-mail, text from another
document appears and I have to delete it to create a blank document. how can
I stop this happening?

 

[Suzanne S. Barnhill]

See http://word.mvps.org/FAQs/AppErrors/BlankDocNotBlank.htm

 

[Jay Freedman]

See http://www.word.mvps.org/FAQs/AppErrors/BlankDocNotBlank.htm.

 

[TFitz]

thank you soooooo much!
TFitz

See http://word.mvps.org/FAQs/AppErrors/BlankDocNotBlank.htm

 

[Suzanne S. Barnhill]

You're soooooo welcome!