Blank Excel File

O

outriding

Hello i have a user that created a fairly large excel file with pivo
tables.

He is on win2k and office 2k.

He saved the file and this morning it will not open.

I was able to open the file under winxp and office XP i tried to do
"down save" and he is still unable to open the file. and when he doe
open it excel opens just to a black screen.

Thanks
 
F

Frank Kabel

Hi
try the following:
goto 'Tools-Options-General " and uncheck "Ignore other Applications"
Exit Excel and try again

If this doesn't work try to re-register Excel

1. Close Excel first and
2. On the Windows Taskbar
2.1 Start>Run "excel.exe /unregserver"(no quotes)>OK.
2.2 Start>Run "excel.exe /regserver"(no quotes)>OK.
 
O

outriding

Thanks for the reply but that did not work.

Frank said:
*Hi
try the following:
goto 'Tools-Options-General " and uncheck "Ignore othe
Applications"
Exit Excel and try again

If this doesn't work try to re-register Excel

1. Close Excel first and
2. On the Windows Taskbar
2.1 Start>Run "excel.exe /unregserver"(no quotes)>OK.
2.2 Start>Run "excel.exe /regserver"(no quotes)>OK.
Click to expand...
 
F

Frank Kabel

Hi
do you get any error message and does this happen only to this specific
file?
 
O

outriding

No there is no error message.

Also the user created the file again then did a save and when he trie
to open it again it still did not open.

excel just opens to a blank with not even a empty spreadsheet
 
F

Frank Kabel

Hi
and also re-registering Excel does not help.
Though this is the last resort (and maybe someone else has a better
idea): Try re-installing Excel/Office
 
O

outriding

Thanks i think that is the exact problem / fix...

Now jujst trying to get the patch from MS..
 
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