Blank tabs in BCM Home Page

L

lion

tHello,
Today I installed the BCM.
OS = Vista Business
Outlook 2007.
I did not encounter any problems during install and it seemed everything was
OK.
But now there are 2 things I cannot explain:
1. when I click the Business Contac Manager Home button, I get a window with
4 blank tabs.
2. when I try to move (by dragging) contacts from my Outlook Contacts to the
folder Business Contacts, some will be moved and others won't. The message I
get is: Cannot move the item(s).
After trying a bit, I noticed that when I open the item in Outlook Contacts
and then Save and Close, it is possible to move it.
Is there a reason for this behavior and a way to overcome this (I have a lot
of contacts that have to be moved).

Thanks for your help.
 
M

Mukesh Agarwal [MSFT]

What is your user locale? Are you using same language version of BCM and
Outlook. For example, US English Outlook and BCM.

For you second question, I would recommend going throuhg BCM import/export
wizard to move contacts from Outlook to BCM. You can access this wizard
through File->Import/Export->Business Contact Manager.
 
L

lion

My language setting is Dutch, but Vista, Outlook (and the rest of Office
2007) and BCM are all in English.



Mukesh Agarwal said:
What is your user locale? Are you using same language version of BCM and
Outlook. For example, US English Outlook and BCM.

For you second question, I would recommend going throuhg BCM import/export
wizard to move contacts from Outlook to BCM. You can access this wizard
through File->Import/Export->Business Contact Manager.

--
Mukesh Agarwal [MSFT]
Visit team blog at http://blogs.msdn.com/bcm

This posting is provided "AS IS" with no warranties, and confers no rights
lion said:
tHello,
Today I installed the BCM.
OS = Vista Business
Outlook 2007.
I did not encounter any problems during install and it seemed everything
was
OK.
But now there are 2 things I cannot explain:
1. when I click the Business Contac Manager Home button, I get a window
with
4 blank tabs.
2. when I try to move (by dragging) contacts from my Outlook Contacts to
the
folder Business Contacts, some will be moved and others won't. The message
I
get is: Cannot move the item(s).
After trying a bit, I noticed that when I open the item in Outlook
Contacts
and then Save and Close, it is possible to move it.
Is there a reason for this behavior and a way to overcome this (I have a
lot
of contacts that have to be moved).

Thanks for your help.
 
R

Robert (AAT)

I have the same problem.

All US versions of OL07 and BCM07. What else can it be?

Robert

Mukesh Agarwal said:
What is your user locale? Are you using same language version of BCM and
Outlook. For example, US English Outlook and BCM.

For you second question, I would recommend going throuhg BCM import/export
wizard to move contacts from Outlook to BCM. You can access this wizard
through File->Import/Export->Business Contact Manager.

--
Mukesh Agarwal [MSFT]
Visit team blog at http://blogs.msdn.com/bcm

This posting is provided "AS IS" with no warranties, and confers no rights
lion said:
tHello,
Today I installed the BCM.
OS = Vista Business
Outlook 2007.
I did not encounter any problems during install and it seemed everything
was
OK.
But now there are 2 things I cannot explain:
1. when I click the Business Contac Manager Home button, I get a window
with
4 blank tabs.
2. when I try to move (by dragging) contacts from my Outlook Contacts to
the
folder Business Contacts, some will be moved and others won't. The message
I
get is: Cannot move the item(s).
After trying a bit, I noticed that when I open the item in Outlook
Contacts
and then Save and Close, it is possible to move it.
Is there a reason for this behavior and a way to overcome this (I have a
lot
of contacts that have to be moved).

Thanks for your help.
 
M

Mukesh Agarwal [MSFT]

Can you try changing your language setting to English (US) and restart
Outlook? I am not suggest that's the solution but I wanted to see if that
fixes the problem.

--
Mukesh Agarwal [MSFT]
Visit team blog at http://blogs.msdn.com/bcm

This posting is provided "AS IS" with no warranties, and confers no rights
lion said:
My language setting is Dutch, but Vista, Outlook (and the rest of Office
2007) and BCM are all in English.



Mukesh Agarwal said:
What is your user locale? Are you using same language version of BCM and
Outlook. For example, US English Outlook and BCM.

For you second question, I would recommend going throuhg BCM
import/export
wizard to move contacts from Outlook to BCM. You can access this wizard
through File->Import/Export->Business Contact Manager.

--
Mukesh Agarwal [MSFT]
Visit team blog at http://blogs.msdn.com/bcm

This posting is provided "AS IS" with no warranties, and confers no
rights
lion said:
tHello,
Today I installed the BCM.
OS = Vista Business
Outlook 2007.
I did not encounter any problems during install and it seemed
everything
was
OK.
But now there are 2 things I cannot explain:
1. when I click the Business Contac Manager Home button, I get a window
with
4 blank tabs.
2. when I try to move (by dragging) contacts from my Outlook Contacts
to
the
folder Business Contacts, some will be moved and others won't. The
message
I
get is: Cannot move the item(s).
After trying a bit, I noticed that when I open the item in Outlook
Contacts
and then Save and Close, it is possible to move it.
Is there a reason for this behavior and a way to overcome this (I have
a
lot
of contacts that have to be moved).

Thanks for your help.
 
R

Robert (AAT)

MIne now shows the correct information in the BCM home page. Did a repair
from the Add/Remove Program on Office Professional.

Robert
 
E

Ed C

I am having same problem, bcm home page is blank with 4 tabs, trying your
solution now.
 
Top