blocked attachments

C

cold in NC

Hello. I am trying to send .docx to someone and they never get my
attachments. Everyone else has no problems. What is causing this and how can
I fix it?
 
G

Gordon

cold in NC said:
Hello. I am trying to send .docx to someone and they never get my
attachments. Everyone else has no problems. What is causing this and how
can
I fix it?
Click to expand...


Do they get the message without the attachment, or do they not get the
message at all?
 
C

cold in NC

They do not get an attachment message. But I have also sent him Illustrator
files and Excel files with no luck. The attachments do not even appear.
 
C

cold in NC

K

Ken Isaacson

I'm no expert, but most ISPs have a way to check for messages online (as
opposed to downloading them onto your computer). (For example, with a
Verizon email address, I can go to netmail.verizon.net and check my emails
there.

Your recipient could check to see if you messages are there on his ISPs
server. If they are, that would suggest that they're getting intercepted in
the process of being downloaded from the ISP server to his computer...which
would then suggest there's some spam or antivirus program on his computer
that's interfering.

On the other hand, if the messages aren't even showing up on the ISPs
server, then it would seem that the ISP is intercepting them...

Hope this helps.

Ken Isaacson
SILENT COUNSEL, a legal thriller
www.KenIsaacson.com
 
G

Gordon

cold in NC said:
They do not get an attachment message. But I have also sent him
Illustrator
files and Excel files with no luck. The attachments do not even appear.
Click to expand...


But they do get the message?
Are you sending in Rich Text Format to a non-Outlook user?
 
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