This is a tricky problem then! I think the next thing to do is to eliminate
a third-party add-in or template. Start Word from the command line using the
a switch. Use Start, Run and type in
winword /a
and press enter. Word will start in its default install mode bypassing any
customisations, add-ins or macros. Run Word and see if this still bogs down.
Terry
: The problem started with Windows XP and Office XP but because our Office
XP was an upgrade from 97 we purchased a new full version of Office 2k3 and
the problem is still occurring. The file server is NT 4.0 fully patched.
no error logs are appearing
:
: "TF" wrote:
:
: > Lynne
: >
: > Are you all using Windows XP and Off 2k3? Is the file server a Windows
2000
: > server? If so what servicepack is it patched to? Is volume copy shadow
: > enabled? Has the Sys Admin looked at the server logs to see if there are
any
: > errors occurring?
: >
: > Terry
: >
: >
: > : > : Wouldn't it be a problem everyone would have if it was a network
problem?
: > There are 2 of us with this problem, everyone else is fine.
: > :
: > : As for moving to a different point, I'm assuming you mean plugging
into
: > the network at a different location and yes, I've done that already.
: > :
: > : All drivers are up to date.
: > :
: > : Could there possibly be something within Windows XP settings that
could
: > cause this problem? I've heard that they have some refreshing settings
that
: > cause some other problems like with printing.
: > :
: > : Thanks for anything you can offer.
: > :
: > : "TF" wrote:
: > :
: > : > Sounds more like a network problem from your description -
especially as
: > it
: > : > doesn't start until you try opening or saving documents. I'd get the
: > system
: > : > admin to check out the network point and the network card in your
PC -
: > : > perhaps moving your PC to a different point may help with diagnosis.
: > Check
: > : > that all your drivers are up to date too.
: > : >
: > : > --
: > : > Terry Farrell - Word MVP
: > :
: > : >
: > : >
: > : > : > : > : I'm running Windows XP and Office 2003 and am having a problem
with
: > Word
: > : > bogging down after being used for about an hour. It will be fine
for a
: > : > little while and then I'll go to open another file and it will take
a
: > min.
: > : > or more to open a file, save a file, etc. After rebooting it will
speed
: > : > back up to normal for a short period of time then it starts bogging
down
: > : > again. I am on a network and it appears to not happen when I take
the
: > : > computer off of the network and access files only on the hard drive.
: > (It's
: > : > not only Word, but all Office products that this happens with.)
: > : > :
: > : > : The computer is current on all Windows and Office updates.
: > : > :
: > : > : Has anyone else heard of this problem & if so what did you do to
: > correct
: > : > it?
: > : >
: > : >
: > : >
: >
: >
: >
