Boxes appear instead of words in my preview pane.

S

SKS

I can't read incoming messages in my preview pane. Boxes show up instead of
the words. Occassionally a date will be there, but the only way I can read
the message is to click reply. I'm using word as my email editor. What is
going on with outlook that this is happening? I can't find an encoding
option anywhere.
 
Top