Broken "Unread Mail" search folder

  • Thread starter Jonathan E. \(NZ\)
  • Start date
J

Jonathan E. \(NZ\)

Hello...
The default Unread Mail search folder has died on Outlook (2003).
This happened when I changed an account or some folders or something...
Now when I click on this folder nothing happens. If I right-click on it then
Outlook very quickly crashes and as to be restarted.

I tried creating a new profile to access my existing pst file but this made
no difference.

If anyone has any idea how I can delete this folder or fix it then please do
let me know.
Your help will be greatly appreciated. This has been bugging me for weeks.


Thanks,

Jonathan
 
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neo [mvp outlook]

Right click on the busted search folder and select Delete. Right click on
Search Folders and select New. Wizard should be pretty self-explanatory in
creating a new "Unread Mail" search folder.
 
J

Jonathan E. \(NZ\)

Thanks for the assistance...
Although as mentioned, the moment I right-click on this folder Outlook
crashes and sends a report off to Microsoft regarding the error -- although
MS don't provide any feedback on why the crash occured.

And yes, I have created a new "Unread Mail1" folder in place of the other
one. Yet I am hoping I can get rid of the other one some how as it, along
with other folders that I can't remove from the Favorites panel, is making
that panel far bigger than it needs to be (see my other help request re that
issue).

Cheers,

Jonathan
 
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neo [mvp outlook]

Try starting Outlook in safe mode to perform the delete. The command line
switch for safe mode is /safe.
 
J

Jonathan E. \(NZ\)

Hi there,
Thanks Neo. That has made it possible to right-click on this folder.
I note too that when I left click on the folder I get the error message "The
operation failed. The object could not be found"
I seem to have fixed this error by clearing the list of folders it was
ticked to search in. I suspect it was trying to search in a folder that no
longer existed and outlook didn't realise this so it would just crash it...
or show me this "oject not found" message. That "object" I suspect was the
non-existant folder it was trying to search for unread mail within.

In safe mode I am now also able to remove the folders from FAVORITES that I
don't want there.
Thanks,

Jonathan
 
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