BSOD with 0X0000050 Page Fault in non-paged area running Anti-spyw

[ulm]

Adaware has led to the BSoD with codes as above. Any ideas what to do and
where to start?

 

[JoAnn Paules]

What are you doing in Publisher that causes this error message?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

 

[Mary Sauer]

These errors may be caused by one or more of the following:
.. Hardware failure (memory, processor, or motherboard).
.. Anti-virus software that is running on your computer.
.. Drivers installed by third-party software.

RESOLUTION
To resolve these behaviors, perform one or more of the following:
.. Replace the faulty hardware. You may be able to determine the faulty hardware
by running diagnostics provided by the manufacturer. Please contact the hardware
manufacturer for more information.
.. Disable any anti-virus software that is running on your computer. If the STOP
errors no longer occur, contact the anti-virus software manufacturer about a
possible upgrade.
.. Disable any third-party drivers that may be running. If the STOP errors no
longer occur, contact the third-party manufacturer about a possible upgrade.

 

[ulm]

Thks,
I can not identify any hw failure, running diagnostics tools.
I have tried it with stopped AV (Symantec 10.0.2)
One concrete suspicion - are you aware of any reports stating Pointsec sw
(disk/file encryption) could cause the problem. I am pretty sure the problems
(verified both with Adaware and Spybot) started following the upgrade to the
latest Pointsec-version...

 

[Mary Sauer]

Have no clue, this is not a Publisher problem, but after reading the Microsoft
article I would think it is an add-in causing your problem.
Can you do a restore to a time before you installed the programs?
There are support documents here
https://supportcenter.checkpoint.com/SupportCenter/MainSearch.jsp