Bug: Custom Rule to permanently delete message leaves new mail icon

[Troy Simpson]

Outlook 2003, latest office & XP patches (not XP SP2).

If you have a custom rule to permanently delete certain messages, the new
message icon remains in the system tray; the new message icon should
disappear if the message is deleted. Clicking the new message icon in the
tray does nothing at this point.


~Troy

 

[Brian Tillman]

If you have a custom rule to permanently delete certain messages, the
new message icon remains in the system tray; the new message icon
should disappear if the message is deleted. Clicking the new message
icon in the tray does nothing at this point.

Perhaps the icon should disapperar, but it doesn't. It's apparently
difficult programmatically to control the new mail notification. Here's
what the authors of SpamBayes say:

"3.8 How can I get rid of the envelope tray icon for spam?

This is a very difficult thing to do, because Outlook does not expose the
hooks that are necessary to cleanly do this (feel free to write to Microsoft
and tell them that they should correct this). This means that even if you
have set SpamBayes to mark spam as read, the envelope tray icon will not
vanish.
Although there is code available that provides a method to delete this icon,
it doesn't let us determine whether there is other unread mail as well,
which means that we do not know whether we should delete the icon or not.

Until someone comes up with a clever solution for all of this, you'll have
to put up with the little envelope, sorry."