A
Alain Bourgeois
Dear all,
I have a problem with this hotfix.
Problem supposed to be corrected: change custom paper size on access report.
I installed in on win xp kb/950488 sp3, office 2007 pro sp1.
It does not work.
However, if I create another user on same computer, the problem is corrected
for the new user.
For the existing user, problem persists: I tried office diagnostics, no
change. I tried office repair, no change. And I cannot uninstall then
re-install as it is an OEM version, so customer doesn't have install disk.
I suppose there is still a bad registry key somewhere in HKCU, but which
one????
MS, please help!!!!
Regards,
Alain
I have a problem with this hotfix.
Problem supposed to be corrected: change custom paper size on access report.
I installed in on win xp kb/950488 sp3, office 2007 pro sp1.
It does not work.
However, if I create another user on same computer, the problem is corrected
for the new user.
For the existing user, problem persists: I tried office diagnostics, no
change. I tried office repair, no change. And I cannot uninstall then
re-install as it is an OEM version, so customer doesn't have install disk.
I suppose there is still a bad registry key somewhere in HKCU, but which
one????
MS, please help!!!!
Regards,
Alain