Bullets change when I save/re-open presentations.

[Joshua]

Hi everyone,

I have an urgent question that I need help with. On some
of the presentations that I work on, after I save them
and re-open them, some of the bullets have changed to
different shapes, sizes, etc. It only happens on some of
the slides never to an entire presentation and once a
slide has changed it always reverts back to the wrong
state no matter how many times you change it. I've had
this problem in both PPXP and now PP2003. Does anyone
know what causes this, how to prevent it, or how to fix
it?

 

[John Langhans [MSFT]]

[CRITICAL UPDATE - Anyone using Office 2003 should install the critical
update as soon as possible. From PowerPoint, choose "Help -> Check for
Updates".]
[TOP ISSUE - Are you having difficulty opening presentations in PPT 2003
that you just created in PPT 2003? -
http://support.microsoft.com/?id=329820]

Hello,

It sounds like this might be a known problem which only occurs with
presentations using Multiple Masters. There is a bug in the way that
PowerPoint handles exceptions to default formatting when opening a
presentation (choosing the wrong master to determine bullet formatting).

You can sometimes work around this bug by rearranging your slide masters so
that a different slide master is the 1st slide master listed in slide
master view.

1) View -> Master -> Slide Master
2) Click on 1st Slide Master and drag it to the end of the list of slide
master thumbnails
3) Close Slide Master view
4) Save and close presentation
5) Open presentation
6) If the problem still occurs, repeat steps

John Langhans
Microsoft Corporation
Supportability Program Manager
Microsoft Office PowerPoint for Windows
Microsoft Office Picture Manager for Windows

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