Business Contact Mangrfailed to initialize the common language run

[WildDoktor]

Outlook 2007, never had beta installed.

Arrrr...this box comes up about 75 times every time I start Outlook!

I've reinstalled BCM twice, repaired Office, reparied .net framework (2.0
and 3.0), and stll I get this messagebox!

Can somebody help?

Thanks!!

 

[Jerry Blake (MSFT)]

Hi WildDoktor,

What version of office do you have? Basic, Pro, Small Busienss?

Secondly, if you could set this registry key:

Path
hkcu/software/microsoft/business solutionseCRM

Key
Bcmlogging

Value: 255

type: dword


Once this key is set, a log file should be created in your %temp% folder.
In that log, look for the first instance of [E]. Please post your findings.
--

 

[WildDoktor]

Wow...thanks for the response!

Ok, let's see here:

Office 2007 Professional
*This came from a Microsoft Launch Event. I downloaded two files (Office
2007 Pro and BCM) and entered the key(s) I was given at the event. So, these
are either trial or demo versions, made "whole" with a license key.

Secondly, I've created the key and dword; what's the name of the log file
supposed to be? I assume that I was to shut down Outlook, make the reg
changes, then start Outlook again, click OK 77 times, and then check for the
log file? I just did all that, and don't see a file created recently. (Yep;
I've got hidden files set to "view", etc.).

Here's what the exported key looks like...is this correct?
[HKEY_CURRENT_USER\Software\Microsoft\Business Solutions eCRM\Bcmlogging]
"255"=dword:00000000


Thanks!
Bill
<><

Hi WildDoktor,

What version of office do you have? Basic, Pro, Small Busienss?

Secondly, if you could set this registry key:

Path
hkcu/software/microsoft/business solutionseCRM

Key
Bcmlogging

Value: 255

type: dword


Once this key is set, a log file should be created in your %temp% folder.
In that log, look for the first instance of [E]. Please post your findings.
--
--
Jerry Blake [MSFT]
Visit team blog at http://blogs.msdn.com/bcm

This posting is provided "AS IS" with no warranties, and confers no rights

Outlook 2007, never had beta installed.

Arrrr...this box comes up about 75 times every time I start Outlook!

I've reinstalled BCM twice, repaired Office, reparied .net framework (2.0
and 3.0), and stll I get this messagebox!

Can somebody help?

Thanks!!

 

[Jerry Blake (MSFT)]

The log file would be in your temp folder %temp%\bcmlog_V3.log.
--
--
Jerry Blake [MSFT]
Visit team blog at http://blogs.msdn.com/bcm

This posting is provided "AS IS" with no warranties, and confers no rights

Wow...thanks for the response!

Ok, let's see here:

Office 2007 Professional
*This came from a Microsoft Launch Event. I downloaded two files (Office
2007 Pro and BCM) and entered the key(s) I was given at the event. So, these
are either trial or demo versions, made "whole" with a license key.

Secondly, I've created the key and dword; what's the name of the log file
supposed to be? I assume that I was to shut down Outlook, make the reg
changes, then start Outlook again, click OK 77 times, and then check for the
log file? I just did all that, and don't see a file created recently. (Yep;
I've got hidden files set to "view", etc.).

Here's what the exported key looks like...is this correct?
[HKEY_CURRENT_USER\Software\Microsoft\Business Solutions eCRM\Bcmlogging]
"255"=dword:00000000


Thanks!
Bill
<><

Hi WildDoktor,

What version of office do you have? Basic, Pro, Small Busienss?

Secondly, if you could set this registry key:

Path
hkcu/software/microsoft/business solutionseCRM

Key
Bcmlogging

Value: 255

type: dword


Once this key is set, a log file should be created in your %temp% folder.
In that log, look for the first instance of [E]. Please post your findings.
--
--
Jerry Blake [MSFT]
Visit team blog at http://blogs.msdn.com/bcm

This posting is provided "AS IS" with no warranties, and confers no rights

Outlook 2007, never had beta installed.

Arrrr...this box comes up about 75 times every time I start Outlook!

I've reinstalled BCM twice, repaired Office, reparied .net framework (2.0
and 3.0), and stll I get this messagebox!

Can somebody help?

Thanks!!

 

[WildDoktor]

Hmmm...restarted outlook again just to be sure; no b*.log in %temp%...

 

[Jerry Blake (MSFT)]

Key should be

[HKEY_CURRENT_USER\Software\Microsoft\Business Solutions eCRM]
"Bcmlogging"=dword:000000ff


--
--
Jerry Blake [MSFT]
Visit team blog at http://blogs.msdn.com/bcm

This posting is provided "AS IS" with no warranties, and confers no rights

Hmmm...restarted outlook again just to be sure; no b*.log in %temp%...

The log file would be in your temp folder %temp%\bcmlog_V3.log.
--
--
Jerry Blake [MSFT]
Visit team blog at http://blogs.msdn.com/bcm

This posting is provided "AS IS" with no warranties, and confers no rights

 

[WildDoktor]

Ok; thanks...got it. here's what I get:

[E] [16:57:30.8906250]BusinessLayer: Text:Unable to compute the value of
property ID 112.
[E] [16:57:30.8906250]Iris.Mapi.MessageStore: Unable to compute the value of
property ID 112.
[E] [16:57:30.8906250]Iris.Mapi.MessageStore: at
Microsoft.BusinessSolutions.eCRM.BusinessLayer.QueryEngine.ValidateColumnForSort(PropTag tag, Int32 index)
at
Microsoft.BusinessSolutions.eCRM.BusinessLayer.QueryEngine.BuildSortOrderString(SortOrderSet SortCriteria)
at
Microsoft.BusinessSolutions.eCRM.BusinessLayer.QueryEngine.ValidateSortOrder(SortOrderSet SortCriteria)
at
Microsoft.BusinessSolutions.eCRM.BusinessLayer.QueryEngine.set_SortOrder(SortOrderSet value)
at
Microsoft.BusinessSolutions.eCRM.Mapi.MessageStore.MapiTable.SortTable(SortOrderSet SortCriteria, IMAPITable_Mode_Flags Flags)

Makes sense, huh?

Key should be

[HKEY_CURRENT_USER\Software\Microsoft\Business Solutions eCRM]
"Bcmlogging"=dword:000000ff


--
--
Jerry Blake [MSFT]
Visit team blog at http://blogs.msdn.com/bcm

This posting is provided "AS IS" with no warranties, and confers no rights

Hmmm...restarted outlook again just to be sure; no b*.log in %temp%...

The log file would be in your temp folder %temp%\bcmlog_V3.log.
--
--
Jerry Blake [MSFT]
Visit team blog at http://blogs.msdn.com/bcm

This posting is provided "AS IS" with no warranties, and confers no rights

 

[Jerry Blake (MSFT)]

In a way it does. Looks like your database that is attached to your profile
is corupted. If you have a backup of your data, you could go to the mail
applet, and remove bcm from your profile, then re add it with a new database.
Then import your back data. If you just want outlook to run with out bcm,
you can just remove it from your profile with the mail applet like above.

--
--
Jerry Blake [MSFT]
Visit team blog at http://blogs.msdn.com/bcm

This posting is provided "AS IS" with no warranties, and confers no rights

Ok; thanks...got it. here's what I get:

[E] [16:57:30.8906250]BusinessLayer: Text:Unable to compute the value of
property ID 112.
[E] [16:57:30.8906250]Iris.Mapi.MessageStore: Unable to compute the value of
property ID 112.
[E] [16:57:30.8906250]Iris.Mapi.MessageStore: at
Microsoft.BusinessSolutions.eCRM.BusinessLayer.QueryEngine.ValidateColumnForSort(PropTag tag, Int32 index)
at
Microsoft.BusinessSolutions.eCRM.BusinessLayer.QueryEngine.BuildSortOrderString(SortOrderSet SortCriteria)
at
Microsoft.BusinessSolutions.eCRM.BusinessLayer.QueryEngine.ValidateSortOrder(SortOrderSet SortCriteria)
at
Microsoft.BusinessSolutions.eCRM.BusinessLayer.QueryEngine.set_SortOrder(SortOrderSet value)
at
Microsoft.BusinessSolutions.eCRM.Mapi.MessageStore.MapiTable.SortTable(SortOrderSet SortCriteria, IMAPITable_Mode_Flags Flags)

Makes sense, huh?

Key should be

[HKEY_CURRENT_USER\Software\Microsoft\Business Solutions eCRM]
"Bcmlogging"=dword:000000ff


--
--
Jerry Blake [MSFT]
Visit team blog at http://blogs.msdn.com/bcm

This posting is provided "AS IS" with no warranties, and confers no rights

Hmmm...restarted outlook again just to be sure; no b*.log in %temp%...

:

The log file would be in your temp folder %temp%\bcmlog_V3.log.
--
--
Jerry Blake [MSFT]
Visit team blog at http://blogs.msdn.com/bcm

This posting is provided "AS IS" with no warranties, and confers no rights

 

[WildDoktor]

Thanks, Jerry! Question: what are the "mail applet" and "profile" you're
talking about? Do you mean within bcm? Because bcm doesn't even work within
Outlook any more...just the annoying popups...all 77 of them.

Actually, something happened the other day. I started Publisher, and the
bcm error box popped up! I said "ok", and then an installer for bcm
appeared. ??? I decided to go with it, and install bcm. Well, it couldn't
find all the files it needed, so I expanded the .exe (that I downloaded from
microsoft site) and pointed the installer to that folder. It found the files
it needed and closed. Now, I still don't have bcm installed in Outlook...but
the popups are GONE!!!

Of course, I'm afraid to "install" it again, for fear of the popups. But
I'd really like to try bcm out (I had only done a small amount of
experimenting, and didn't have any actuall business info, so it's ok that I
lost that).

Any suggestions?

 

[Jerry Blake (MSFT)]

The mail applet is what you use to configure your email profiles. You can
get to it from the control panel->mail. A profile in outlook context is the
contianer for your user information. That is, it holds the information about
where your email comes from, what folders to display in outlook, and in bcm
cases what database you are connecting to.
--
--
Jerry Blake [MSFT]
Visit team blog at http://blogs.msdn.com/bcm

This posting is provided "AS IS" with no warranties, and confers no rights

Thanks, Jerry! Question: what are the "mail applet" and "profile" you're
talking about? Do you mean within bcm? Because bcm doesn't even work within
Outlook any more...just the annoying popups...all 77 of them.

Actually, something happened the other day. I started Publisher, and the
bcm error box popped up! I said "ok", and then an installer for bcm
appeared. ??? I decided to go with it, and install bcm. Well, it couldn't
find all the files it needed, so I expanded the .exe (that I downloaded from
microsoft site) and pointed the installer to that folder. It found the files
it needed and closed. Now, I still don't have bcm installed in Outlook...but
the popups are GONE!!!

Of course, I'm afraid to "install" it again, for fear of the popups. But
I'd really like to try bcm out (I had only done a small amount of
experimenting, and didn't have any actuall business info, so it's ok that I
lost that).

Any suggestions?

In a way it does. Looks like your database that is attached to your profile
is corupted. If you have a backup of your data, you could go to the mail
applet, and remove bcm from your profile, then re add it with a new database.
Then import your back data. If you just want outlook to run with out bcm,
you can just remove it from your profile with the mail applet like above.

--
--
Jerry Blake [MSFT]
Visit team blog at http://blogs.msdn.com/bcm

This posting is provided "AS IS" with no warranties, and confers no rights

 

[WildDoktor]

Oh; duh...I get to it from within Outlook, so that was a bit of a brain tease
for me!

Ok; I deleted that database, and I will now re-install bcm and see what
happens. Thanks for everything, Jerry; I'll report back in a day or so!

The mail applet is what you use to configure your email profiles. You can
get to it from the control panel->mail. A profile in outlook context is the
contianer for your user information. That is, it holds the information about
where your email comes from, what folders to display in outlook, and in bcm
cases what database you are connecting to.
--
--
Jerry Blake [MSFT]
Visit team blog at http://blogs.msdn.com/bcm

This posting is provided "AS IS" with no warranties, and confers no rights

Thanks, Jerry! Question: what are the "mail applet" and "profile" you're
talking about? Do you mean within bcm? Because bcm doesn't even work within
Outlook any more...just the annoying popups...all 77 of them.

Actually, something happened the other day. I started Publisher, and the
bcm error box popped up! I said "ok", and then an installer for bcm
appeared. ??? I decided to go with it, and install bcm. Well, it couldn't
find all the files it needed, so I expanded the .exe (that I downloaded from
microsoft site) and pointed the installer to that folder. It found the files
it needed and closed. Now, I still don't have bcm installed in Outlook...but
the popups are GONE!!!

Of course, I'm afraid to "install" it again, for fear of the popups. But
I'd really like to try bcm out (I had only done a small amount of
experimenting, and didn't have any actuall business info, so it's ok that I
lost that).

Any suggestions?

In a way it does. Looks like your database that is attached to your profile
is corupted. If you have a backup of your data, you could go to the mail
applet, and remove bcm from your profile, then re add it with a new database.
Then import your back data. If you just want outlook to run with out bcm,
you can just remove it from your profile with the mail applet like above.

--
--
Jerry Blake [MSFT]
Visit team blog at http://blogs.msdn.com/bcm

This posting is provided "AS IS" with no warranties, and confers no rights