A
ASSK
Hi,
This is what I am trying to achieve, I have a form with the following:
Received Date:
Received Time:
Sent Date:
Sent Time:
Total Elapsed Date: With This formula =DateDiff("d",[Received Date],[Sent
Date]).
Target Acheived:
In the target Achieved Control Box I am using this iif statement to
calculate if target is acheived or not with a "Yes", "No":
=IIf([Time Rec]>="12:00 PM" And [Time Sent]<="12:00 PM" And
DateDiff("d",[Received],[Sent]>=2),"Yes",IIf([Time Rec]<="12:00 PM" And [Time
Sent]<="5:00 PM" And DateDiff("d",[Received],[Sent]<=1),"Yes","No"))
For some reason, it always come back as "Yes"....
Basically the rules are:
If request is received before Midday 12:00pm, then response must be sent by
17:00 the next business day and if request is received after Midday 12:00 pm,
response must be sent by No Later than Midday 12:00 Pm the second Business
day.
I am trying to measure the KPI.
I hope this make sense...
This is what I am trying to achieve, I have a form with the following:
Received Date:
Received Time:
Sent Date:
Sent Time:
Total Elapsed Date: With This formula =DateDiff("d",[Received Date],[Sent
Date]).
Target Acheived:
In the target Achieved Control Box I am using this iif statement to
calculate if target is acheived or not with a "Yes", "No":
=IIf([Time Rec]>="12:00 PM" And [Time Sent]<="12:00 PM" And
DateDiff("d",[Received],[Sent]>=2),"Yes",IIf([Time Rec]<="12:00 PM" And [Time
Sent]<="5:00 PM" And DateDiff("d",[Received],[Sent]<=1),"Yes","No"))
For some reason, it always come back as "Yes"....
Basically the rules are:
If request is received before Midday 12:00pm, then response must be sent by
17:00 the next business day and if request is received after Midday 12:00 pm,
response must be sent by No Later than Midday 12:00 Pm the second Business
day.
I am trying to measure the KPI.
I hope this make sense...