P
Paul Hixson
I've used Entourage in concert with MobileMe (formerly dot.mac) synching for
a long while now, and for the most part it works fine. There is however one
nagging problem I can't seem to solve -- namely if I create an all-day event
on my iCal application and it synchs over to the Entourage Calendar, every
time in the process, it changes the time-zone for that all-day event from
Central US (which is where I live and work) to Casablanca. Because I work
in a fairly complex mixed platform IT environment, I end up need to have the
following calendars all display the same info:
- my desktop mac (using Entourage and iCal)
- my desktop pc (using Outlook)
- my laptop mac (using Entourage and iCal -- and running VM Fusion,
using Outlook)
- my home mac (using Entourage and iCal)
- my iPhone (using mail and ical)
I have achieved normal synching between Entourage/Outlook/Exchange (and the
synch truth database and all the related mac apps) occur thru having all
synching take place thru the Entourage synch settings on my desktop mac's
Entourage preferences. Everything is fine for any sort of calendar event
that has a fixed time duration (other than an all-day event). I can create
a new calendar event on any one of those applications or platforms and
within a fairly short time, it gets propagated out to all the other
applications and displays properly. For example, I can create a 1-2 pm
appointment for Dec 28 on the "Entourage" calendar within iCal on my iphone
and shortly thereafter, it's there on all the other apps (mac or pc).
That's great.
The problem comes in when I try to create an all-day event in any of the mac
applications, by the time it gets synched and communicated to the
pc/Exchange/Outlook side of the world, it's no longer marked as an "all-day
event", rather it's an event that runs for a 24 hour period from 6pm the day
before to 6pm of the day it should be an all-day event for. Upon further
exploration, I have discovered that although it's clearly marked in iCal as
an all-day event -- and displays properly as an all day event within
Entourage, by the time that it is viewed in Outlook it will be a 6pm-6pm
event spanning two days. So, poking even further, I found that if you open
the all day event in Entourage, and then go to "Event" in the top menu and
select "Time Zone" it will show you that the event is set for GMT
Casablanca. At this point, if you manually go in and change the timezone
setting for that individual event, it will then display properly within
Exchange/Outlook --- and continue to display properly everywhere else in the
mac world. But, a person sure shouldn't have to go thru all that just for
the various applications to play nice with each other.
I am using OS X 10.5.6 on all my macs (and I should add that this behavior
was true with earlier versions of OS X as well). I'm also using Entourage
12.1.5, a MobileMe account, and my iPhone is patched up thru the latest 2.2
(5G77) OS.
I have checked and all instances of Entourage have the default time zone for
new events set to Central US. Within the MobileMe cloud, my iCal prefs have
"time zone support" turned on and the time zone set to Central US. Within
all instances of iCal installed on a physical mac, I have time zone support
turned on and the time zone in the prefs area set to Central US. Same for
my iPhone.
And, like I said earlier, there is no problem with a defined duration
appointment (eg 5-7:30 pm); only with those are checked "all day"
Bug???
Help would be greatly appreciated.
Paul
a long while now, and for the most part it works fine. There is however one
nagging problem I can't seem to solve -- namely if I create an all-day event
on my iCal application and it synchs over to the Entourage Calendar, every
time in the process, it changes the time-zone for that all-day event from
Central US (which is where I live and work) to Casablanca. Because I work
in a fairly complex mixed platform IT environment, I end up need to have the
following calendars all display the same info:
- my desktop mac (using Entourage and iCal)
- my desktop pc (using Outlook)
- my laptop mac (using Entourage and iCal -- and running VM Fusion,
using Outlook)
- my home mac (using Entourage and iCal)
- my iPhone (using mail and ical)
I have achieved normal synching between Entourage/Outlook/Exchange (and the
synch truth database and all the related mac apps) occur thru having all
synching take place thru the Entourage synch settings on my desktop mac's
Entourage preferences. Everything is fine for any sort of calendar event
that has a fixed time duration (other than an all-day event). I can create
a new calendar event on any one of those applications or platforms and
within a fairly short time, it gets propagated out to all the other
applications and displays properly. For example, I can create a 1-2 pm
appointment for Dec 28 on the "Entourage" calendar within iCal on my iphone
and shortly thereafter, it's there on all the other apps (mac or pc).
That's great.
The problem comes in when I try to create an all-day event in any of the mac
applications, by the time it gets synched and communicated to the
pc/Exchange/Outlook side of the world, it's no longer marked as an "all-day
event", rather it's an event that runs for a 24 hour period from 6pm the day
before to 6pm of the day it should be an all-day event for. Upon further
exploration, I have discovered that although it's clearly marked in iCal as
an all-day event -- and displays properly as an all day event within
Entourage, by the time that it is viewed in Outlook it will be a 6pm-6pm
event spanning two days. So, poking even further, I found that if you open
the all day event in Entourage, and then go to "Event" in the top menu and
select "Time Zone" it will show you that the event is set for GMT
Casablanca. At this point, if you manually go in and change the timezone
setting for that individual event, it will then display properly within
Exchange/Outlook --- and continue to display properly everywhere else in the
mac world. But, a person sure shouldn't have to go thru all that just for
the various applications to play nice with each other.
I am using OS X 10.5.6 on all my macs (and I should add that this behavior
was true with earlier versions of OS X as well). I'm also using Entourage
12.1.5, a MobileMe account, and my iPhone is patched up thru the latest 2.2
(5G77) OS.
I have checked and all instances of Entourage have the default time zone for
new events set to Central US. Within the MobileMe cloud, my iCal prefs have
"time zone support" turned on and the time zone set to Central US. Within
all instances of iCal installed on a physical mac, I have time zone support
turned on and the time zone in the prefs area set to Central US. Same for
my iPhone.
And, like I said earlier, there is no problem with a defined duration
appointment (eg 5-7:30 pm); only with those are checked "all day"
Bug???
Help would be greatly appreciated.
Paul