Call Function

C

Cathy Fanning

How do I use the call function for contacts in business contact manager 2007
 
L

Lon Orenstein

You need to have a TAPI compliant driver installed on your PC and then use
the call function in BCM. It's the link to that phone driver that makes it
work.

HTH,
Lon

___________________________________________________________
Lon Orenstein
pinpointtools, llc
[email protected]
Author of Outlook 2007 Business Contact Manager For Dummies
Author of the eBook: Moving from ACT! to Business Contact Manager
800.238.0560 x6104 Toll Free (U.S. only) +1 214.905.0401 x6104
www.pinpointtools.com
 
C

Cathy Fanning

Hi Lon,
Thankyou. Can you make a suggestion or should I just "google".
Cheers
Cathy
 
L

Lon Orenstein

What brand and model of phone system (PBX or KSU -- Key System Unit) are you
using, Cathy? I would start with that vendor and see if they have drivers
for their system.

If it's just you and your PC, then plug a regular phone into your modem,
pick up the handset like you're going to dial a call, and then tell BCM to
dial the number for you.

HTH,
Lon

___________________________________________________________
Lon Orenstein
pinpointtools, llc
[email protected]
Author of Outlook 2007 Business Contact Manager For Dummies
Author of the eBook: Moving from ACT! to Business Contact Manager
800.238.0560 x6104 Toll Free (U.S. only) +1 214.905.0401 x6104
www.pinpointtools.com
 
S

sledgehamer

Do you need to use a splitter unit to get this to work with a pc and a
regular phone?

Brgds Andy
 
L

Lon Orenstein

Andy:

You might have to if your modem only has one phone jack on it. The one I
have in my desktop has a plug for the line from the wall, and another for
the phone. Otherwise, a splitter should work.

HTH,
Lon

___________________________________________________________
Lon Orenstein
pinpointtools, llc
[email protected]
Author of Outlook 2007 Business Contact Manager For Dummies
Author of the eBook: Moving from ACT! to Business Contact Manager
www.pinpointtools.com
 
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