can' get trial office 8 to download

P

pattyc

Version: 2004
Operating System: Mac OS X 10.4 (Tiger)
Processor: Power PC

I can get the .dmg, downloaded, but when I double click to start the download of the actual product, it says "The following images failed to mount.Image: X16-03637_OFC2008 Reason:not recognized"
 
D

Diane Ross

I can get the .dmg, downloaded, but when I double click to start the download
of the actual product, it says "The following images failed to mount.Image:
X16-03637_OFC2008 Reason:not recognized"
Click to expand...

First, let's check the name and size of the file:

X16-03637_OFC2008-122_EN.dmg

size: 587.2 MB

It's possible the file didn't completely download or has the incorrect file
extension. Let me know what your download shows.
 
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