P
PeterD_973
I'm a long-time Eudora user converting to Outlook and I'm trying to use the
Outlook equivalent of what Eudora calls "Stationery." Essentially, without
having to jump through menus like mad, if I get an order for a product, using
specific wording in the Subject line, I'd like to be able to send a reply
using a pre-written template. More specifically, here's the end result of
what I need to do:
Order comes in via PayPal, with the subject line of "Notification for
Payment Received" or a variation of that title. What I do in Eudora now is
highlight the first line of the incoming message, which typically reads "This
email confirms that you have received a payment of $48.00 USD from so-and-so
([email protected]). I then right-click and say "reply with..." and select a
template in Eudora. Depending on the circumstances, I have a template called
Order reply, Order reply weekend, Order reply out-of-stock or order reply
international. It's a simple thing to select the correct one, and the reply
message gets created with the first line being quoted back to the customer.
I then send the reply, select certain text (up as far as the mailing address
of the client), use the "print selected text" feature and print a one-page
order that gets sent to the fulfillment desk. Since I can't do the "print
selected text" thing in Outlook, how can I get a one-page order confirmation,
since the PayPal notification prints on 2 pages?
I would really like to be able to continue using this process, or one
similar to it. From everything I've seen, the template system in Outlook 2007
is vastly inferior to Eudora's process and somewhat inflexible. Can anybody
advise if it's possible to do what I'm trying to accomplish, or perhaps if
there's an even more clever workaround, requiring less steps, that would be
ideal.
Thanks in advance, and Merry Christmas to one and all.
Outlook equivalent of what Eudora calls "Stationery." Essentially, without
having to jump through menus like mad, if I get an order for a product, using
specific wording in the Subject line, I'd like to be able to send a reply
using a pre-written template. More specifically, here's the end result of
what I need to do:
Order comes in via PayPal, with the subject line of "Notification for
Payment Received" or a variation of that title. What I do in Eudora now is
highlight the first line of the incoming message, which typically reads "This
email confirms that you have received a payment of $48.00 USD from so-and-so
([email protected]). I then right-click and say "reply with..." and select a
template in Eudora. Depending on the circumstances, I have a template called
Order reply, Order reply weekend, Order reply out-of-stock or order reply
international. It's a simple thing to select the correct one, and the reply
message gets created with the first line being quoted back to the customer.
I then send the reply, select certain text (up as far as the mailing address
of the client), use the "print selected text" feature and print a one-page
order that gets sent to the fulfillment desk. Since I can't do the "print
selected text" thing in Outlook, how can I get a one-page order confirmation,
since the PayPal notification prints on 2 pages?
I would really like to be able to continue using this process, or one
similar to it. From everything I've seen, the template system in Outlook 2007
is vastly inferior to Eudora's process and somewhat inflexible. Can anybody
advise if it's possible to do what I'm trying to accomplish, or perhaps if
there's an even more clever workaround, requiring less steps, that would be
ideal.
Thanks in advance, and Merry Christmas to one and all.