Can I set up AutoComplete not to forget names for 30 days?

M

MagicMusic9

Outlook's "AutoComplete" for cc, bcc etc... seem to remember email addresses
for a few days only. Can we extend the time?

Thx
 
R

Randy

Autocomplete does not "forget" names. The autocomplete cache stores up to
1000 names. What version of Outlook are you using?
 
M

MagicMusic9

MS Office Outlook 2003. Thx.

Randy said:
Autocomplete does not "forget" names. The autocomplete cache stores up to
1000 names. What version of Outlook are you using?
 
M

MagicMusic9

Thanks. That file exists and Outlook continues to suggest emails addresses,
only the addresses not used in the last 4 days (?) disappeared.
Would deleting that file help?

Viele Gruesse.
T.
 
B

Brian Tillman

MagicMusic9 said:
Outlook's "AutoComplete" for cc, bcc etc... seem to remember email
addresses for a few days only. Can we extend the time?

The autocomplete cache has no time dependencies whatsoever. It will hold up
to 1,000 names for as long as the cache file exists.
 
B

Brian Tillman

MagicMusic9 said:
Thanks. That file exists and Outlook continues to suggest emails
addresses, only the addresses not used in the last 4 days (?)
disappeared.

You can't see any enries in the cache until you begin to enter an address.
As soon as you do begin entering an address, only those entries beginning
with the letter(s) you've entered will be shown. What makes you think only
the last four days of entries are stored?
 
R

Randy

MagicMusic9,

Anyone who recommends "just delete the NK2 file" and start again, should
have their head examined. The autocomplete (NK2) is separate and apart from
the Contact folders. It is, in some cases, the ONLY history of e-mail
addresses that many people rely on. Suggesting the deletion of this file in
a cavalier fashion is completely irresponsible. I've heard stories about
IT/LAN managers who were fired after following such advice from people who
whould know better.

When a problem arises with the autocomplete file, it can almost always be
resolved without deleting the NK2 file. We created a utility that will let
you open and export the data in this file. Once exported, you can delete it
if you determine that it is the NK2 file that is corrupted. However,
oftentimes it is the Profile file that becomes corrupted and a disconnect
occurs in your registry. We also have a recommended way of re-creating your
NK2 file once you've obtained a text or db file of its contents.

You can find our utility at www.dcs-imaging.com/products.htm. It's called
Owtlook. You can contact me through that web site and I can explain in more
detail how to re-create your NK2 file IF it is necessary.

Good luck,

Randy
 
B

Brian Tillman

Randy said:
Anyone who recommends "just delete the NK2 file" and start again,
should have their head examined. The autocomplete (NK2) is separate
and apart from the Contact folders. It is, in some cases, the ONLY
history of e-mail addresses that many people rely on. Suggesting the
deletion of this file in a cavalier fashion is completely
irresponsible. I've heard stories about IT/LAN managers who were
fired after following such advice from people who whould know better.

Since you obviously have a vested interest in selling a product to
manipulate the cache file, naturally you'd say this. That doesn't make it
as dire a situation as you seem to believe.
 
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