Can only send from default address

T

Trevor

I am running Outlook 2002 on XP Pro configured with 2 email address and rules
applied which direct mail to the relevant folders. The problem is that only
one will send email's dispite both address being configured for the same
domain name and set up identically. Whichever one I set as the default
address the other fails to send. Both continue to receive OK. During 'send'
the progress bar shows 'sending - 100% completed' but it never leaves the
outbox. If I switch and make the 'broken' address the default, it then works
and the other one fails. The only time it worked sucessfully was for about 15
mins when I first set up the email address's. I do not have this problem with
multiple email addresses on my other computer but then these are all
different domain names.There is no Exchange server involved and is sending
out via a BT gateway supplied with my business account with everything set at
'Default' value.

Any ideas would be great.

Thanks in anticipation.

Trevor
 
J

Jeff Stephenson [MSFT]

I am running Outlook 2002 on XP Pro configured with 2 email address and rules
applied which direct mail to the relevant folders. The problem is that only
one will send email's dispite both address being configured for the same
domain name and set up identically. Whichever one I set as the default
address the other fails to send. Both continue to receive OK. During 'send'
the progress bar shows 'sending - 100% completed' but it never leaves the
outbox. If I switch and make the 'broken' address the default, it then works
and the other one fails. The only time it worked sucessfully was for about 15
mins when I first set up the email address's. I do not have this problem with
multiple email addresses on my other computer but then these are all
different domain names.There is no Exchange server involved and is sending
out via a BT gateway supplied with my business account with everything set at
'Default' value.

Any ideas would be great.

Thanks in anticipation.

Trevor
Click to expand...

Could you turn on diagnostic logging (see
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q300479) and post
the OPMLog.log file after you've sent (or tried to send) a message through
each account?
 
T

Trevor

Here's the log Jeff

Thanks


2005.01.12 22:49:25 <<<< Logging Started (level is LTF_TRACE) >>>>
2005.01.12 22:49:25 Resource manager terminated


2005.01.12 22:49:47 <<<< Logging Started (level is LTF_TRACE) >>>>
2005.01.12 22:49:47 Successfully initialized the resource manager
2005.01.12 22:49:47 ResourceObject [THIS: 001ba980]: Created
2005.01.12 22:49:47 ResourceObject [THIS: 001ba980]: Synchronize called
(flags = 00000001)
2005.01.12 22:49:47 ResourceObject [THIS: 001ba980]: Synch operation
started (flags = 00000001)
2005.01.12 22:49:47 ResourceObject [THIS: 001ba980]: UploadItems: 1
messages to send
2005.01.12 22:49:47 ResourceObject [THIS: 001ba980]: Trying to read
remote URL off the resource
2005.01.12 22:49:47 Looking up handler for SMTP
2005.01.12 22:49:47 Creating proto handler
{8D2595E0-07C3-11D3-B8AF-00105A19CDC6}
2005.01.12 22:49:47 Initializing proto handler
{8D2595E0-07C3-11D3-B8AF-00105A19CDC6}
2005.01.12 22:49:47 ResourceObject [THIS: 001ba980]: SendItem:
pCallback->Put
2005.01.12 22:49:47 Callback::ExecuteThread[THIS: 001b3c08] (00001000)
returns 00000000
2005.01.12 22:49:47 ResourceObject [THIS: 0017c228]: Created
2005.01.12 22:49:47 ResourceObject [THIS: 0017c228]: Synchronize called
(flags = 00000001)
2005.01.12 22:49:47 Callback::LogText[THIS: 001b3c08] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:49:47 "CSMTPPutTask: Begin execution")
2005.01.12 22:49:47 ResourceObject [THIS: 0017c228]: Synch operation
started (flags = 00000001)
2005.01.12 22:49:47 ResourceObject [THIS: 0017c228]: UploadItems: 1
messages to send
2005.01.12 22:49:47 Callback::LogText[THIS: 001b3c08] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:49:47 "SMTP PH: Connecting to SMTP server")
2005.01.12 22:49:47 Callback::ExecuteThread[THIS: 001b3c08] (00001000)
returns 00000000
2005.01.12 22:49:47 Callback::LogText[THIS: 001b3c08] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:49:47 "SMTP: Finding host")
2005.01.12 22:49:47 Callback::LogText[THIS: 001b3c08] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:49:47 "SMTP: Connecting to host")
2005.01.12 22:49:47 ResourceObject [THIS: 0017c228]: Trying to read
remote URL off the resource
2005.01.12 22:49:47 Callback::LogText[THIS: 001b3c08] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:49:47 "SMTP: Connected to host")
2005.01.12 22:49:47 Callback::LogText[THIS: 001b3c08] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:49:47 "SMTP: <rx> 220 AVG ESMTP Proxy Server
7.0.300/7.0.300 [265.6.10]")
2005.01.12 22:49:47 ResourceObject [THIS: 0017c228]: SendItem:
pCallback->Put
2005.01.12 22:49:47 Callback::ExecuteThread[THIS: 001df300] (00001000)
returns 00000000
2005.01.12 22:49:47 Callback::LogText[THIS: 001b3c08] 2005.01.12
22:49:47 Callback::LogText[THIS: 001df300] (flags = LTF_TRACE, hr =
00000000, code = 00000000,
2005.01.12 22:49:47 "CSMTPPutTask: Begin execution")
(flags = LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:49:47 "SMTP: [tx] EHLO cpt2")
2005.01.12 22:49:47 Callback::LogText[THIS: 001b3c08] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:49:47 "SMTP: <rx> 250-localhost Hello cpt2;
ESMTP commands are:")
2005.01.12 22:49:47 Callback::LogText[THIS: 001b3c08] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:49:47 "SMTP: <rx> 250-AUTH LOGIN")
2005.01.12 22:49:47 Callback::LogText[THIS: 001b3c08] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:49:47 "SMTP: <rx> 250-AUTH=LOGIN")
2005.01.12 22:49:47 Callback::LogText[THIS: 001b3c08] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:49:47 "SMTP: <rx> 250-SIZE 2504032256")
2005.01.12 22:49:47 Callback::LogText[THIS: 001b3c08] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:49:47 "SMTP: <rx> 250 HELP")
2005.01.12 22:49:47 Callback::LogText[THIS: 001b3c08] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:49:47 "SMTP: Authorizing to server")
2005.01.12 22:49:47 Callback::LogText[THIS: 001b3c08] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:49:47 "SMTP: [tx] AUTH LOGIN")
2005.01.12 22:49:47 Callback::LogText[THIS: 001b3c08] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:49:47 "SMTP: <rx> 334 VXNlcm5hbWU6")
2005.01.12 22:49:47 Callback::LogText[THIS: 001b3c08] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:49:47 "SMTP: [tx] c3RhY2V5Zi1jaGlsZA==")
2005.01.12 22:49:47 Callback::LogText[THIS: 001b3c08] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:49:47 Callback::LogText[THIS: 001df300] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:49:47 "SMTP PH: Connecting to SMTP server")
2005.01.12 22:49:47 Callback::ExecuteThread[THIS: 001df300] (00001000)
returns 00000000
2005.01.12 22:49:47 "SMTP: <rx> 334 UGFzc3dvcmQ6")
2005.01.12 22:49:47 Callback::LogText[THIS: 001b3c08] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:49:47 "SMTP: [tx] Y2F0ZXJoYW0x")
2005.01.12 22:49:47 Callback::LogText[THIS: 001b3c08] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:49:47 "SMTP: <rx> 235 Go Ahead")
2005.01.12 22:49:47 Callback::LogText[THIS: 001df300] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:49:47 "SMTP: Finding host")
2005.01.12 22:49:47 Callback::LogText[THIS: 001df300] 2005.01.12
22:49:47 Callback::LogText[THIS: 001b3c08] (flags = LTF_TRACE, hr =
00000000, code = 00000000,
2005.01.12 22:49:47 "SMTP: Authorized to host")
2005.01.12 22:49:47 Callback::LogText[THIS: 001b3c08] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:49:47 "SMTP: Connected to host")
2005.01.12 22:49:47 Callback::ReportStatus[THIS: 001b3c08]
(ulAsynchPhase = RSF_CONNECTED) Progress = 1/4
2005.01.12 22:49:47 Callback::LogText[THIS: 001b3c08] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:49:47 "SMTP: Connected to host")
2005.01.12 22:49:47 Callback::LogText[THIS: 001df300] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:49:47 "SMTP: <rx> 220 AVG ESMTP Proxy Server
7.0.300/7.0.300 [265.6.10]")
2005.01.12 22:49:47 Callback::LogText[THIS: 001df300] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:49:47 "SMTP: [tx] EHLO cpt2")
2005.01.12 22:49:47 Callback::LogText[THIS: 001df300] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:49:47 "SMTP: <rx> 250-localhost Hello cpt2;
ESMTP commands are:")
2005.01.12 22:49:47 Callback::LogText[THIS: 001df300] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:49:47 "SMTP: <rx> 250-AUTH LOGIN")
(flags = LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:49:47 "SMTP: [tx] MAIL FROM:
<[email protected]>")
2005.01.12 22:49:47 Callback::LogText[THIS: 001b3c08] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:49:47 "SMTP: <rx> 250 Sender ok")
2005.01.12 22:49:47 Callback::LogText[THIS: 001df300] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:49:47 "SMTP: <rx> 250-AUTH=LOGIN")
2005.01.12 22:49:47 Callback::LogText[THIS: 001df300] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:49:47 "SMTP: <rx> 250-SIZE 2504024064")
2005.01.12 22:49:47 Callback::LogText[THIS: 001df300] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:49:47 "SMTP: <rx> 250 HELP")
2005.01.12 22:49:47 Callback::LogText[THIS: 001df300] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:49:47 "SMTP: Authorizing to server")
2005.01.12 22:49:47 Callback::LogText[THIS: 001df300] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:49:47 "SMTP: [tx] AUTH LOGIN")
2005.01.12 22:49:47 Callback::LogText[THIS: 001df300] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:49:47 "SMTP: <rx> 334 VXNlcm5hbWU6")
2005.01.12 22:49:47 Callback::LogText[THIS: 001df300] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:49:47 "SMTP: [tx] c3RhY2V5Zi1jaGlsZA==")
2005.01.12 22:49:47 Callback::LogText[THIS: 001df300] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:49:47 "SMTP: <rx> 334 UGFzc3dvcmQ6")
2005.01.12 22:49:47 Callback::LogText[THIS: 001df300] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:49:47 "SMTP: [tx] Y2F0ZXJoYW0x")
2005.01.12 22:49:47 Callback::LogText[THIS: 001df300] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:49:47 "SMTP: <rx> 235 Go Ahead")
2005.01.12 22:49:47 Callback::LogText[THIS: 001df300] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:49:47 "SMTP: Authorized to host")
2005.01.12 22:49:47 Callback::LogText[THIS: 001df300] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:49:47 "SMTP: Connected to host")
2005.01.12 22:49:47 Callback::ReportStatus[THIS: 001df300]
(ulAsynchPhase = RSF_CONNECTED) Progress = 1/4
2005.01.12 22:49:47 Callback::LogText[THIS: 001df300] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:49:47 "SMTP: [tx] MAIL FROM:
<[email protected]>")
2005.01.12 22:49:47 Callback::LogText[THIS: 001df300] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:49:47 "SMTP: <rx> 250 Sender ok")
2005.01.12 22:49:47 Callback::ReportStatus[THIS: 001df300]
(ulAsynchPhase = RSF_INPROGRESS) Progress = 2/5
2005.01.12 22:49:47 Callback::LogText[THIS: 001df300] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:49:47 "SMTP: [tx] RCPT TO:
<[email protected]>")
2005.01.12 22:49:47 Callback::LogText[THIS: 001df300] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:49:47 "SMTP: <rx> 250 Recipient ok")
2005.01.12 22:49:47 Callback::ReportStatus[THIS: 001df300]
(ulAsynchPhase = RSF_INPROGRESS) Progress = 3/6
2005.01.12 22:49:47 Callback::LogText[THIS: 001df300] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:49:47 "SMTP: [tx] DATA")
2005.01.12 22:49:47 Callback::LogText[THIS: 001df300] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:49:47 "SMTP: <rx> 354 Ok, send the message")
2005.01.12 22:49:47 Callback::LogText[THIS: 001df300] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:49:47 "SMTP: [tx]
..")
2005.01.12 22:49:48 Callback::LogText[THIS: 001df300] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:49:48 "SMTP: <rx> 250 Ok: queued as 134DECE")
2005.01.12 22:49:48 Callback::ReportStatus[THIS: 001df300]
(ulAsynchPhase = RSF_INPROGRESS) Progress = 4/7
2005.01.12 22:49:48 Callback::ReportStatus[THIS: 001df300]
(ulAsynchPhase = RSF_COMPLETED, hrStatus = 0x00000000)
2005.01.12 22:49:48 ResourceObject [THIS: 0017c228]: Synch operation
completed
2005.01.12 22:50:03 ResourceObject [THIS: 001ba980]: Synchronize called
(flags = 00000001)
2005.01.12 22:50:03 ResourceObject [THIS: 001ba980]: Synch operation queued
2005.01.12 22:50:47 Callback::ReportStatus[THIS: 001b3c08]
(ulAsynchPhase = RSF_COMPLETED, hrStatus = 0x8004210b)
2005.01.12 22:50:47 ResourceObject [THIS: 001ba980]: Synch operation
completed
2005.01.12 22:50:47 ResourceObject [THIS: 001ba980]: Synch operation
dequeued (flags = 00000001)
2005.01.12 22:50:47 ResourceObject [THIS: 001ba980]: Synch operation
started (flags = 00000001)
2005.01.12 22:50:47 ResourceObject [THIS: 001ba980]: UploadItems: 1
messages to send
2005.01.12 22:50:47 ResourceObject [THIS: 001ba980]: SendItem:
pCallback->Put
2005.01.12 22:50:47 Callback::LogText[THIS: 001df300] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:50:47 "CSMTPPutTask: Begin execution")
2005.01.12 22:50:47 Callback::ExecuteThread[THIS: 001df300] (00001000)
returns 00000000
2005.01.12 22:50:47 Callback::LogText[THIS: 001df300] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:50:47 "SMTP PH: Connecting to SMTP server")
2005.01.12 22:50:47 Callback::ReportStatus[THIS: 001df300]
(ulAsynchPhase = RSF_CONNECTED) Progress = 1/4
2005.01.12 22:50:47 Callback::ReportStatus[THIS: 001df300]
(ulAsynchPhase = RSF_COMPLETED, hrStatus = 0x800ccc0b)
2005.01.12 22:50:47 ResourceObject [THIS: 001ba980]: Synch operation
completed
2005.01.12 22:51:04 ResourceObject [THIS: 0017c228]: Synchronize called
(flags = 00000001)
2005.01.12 22:51:04 ResourceObject [THIS: 0017c228]: Synch operation
started (flags = 00000001)
2005.01.12 22:51:04 ResourceObject [THIS: 0017c228]: UploadItems: 1
messages to send
2005.01.12 22:51:04 ResourceObject [THIS: 0017c228]: SendItem:
pCallback->Put
2005.01.12 22:51:04 Callback::LogText[THIS: 001b3c08] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:51:04 "CSMTPPutTask: Begin execution")
2005.01.12 22:51:04 Callback::ExecuteThread[THIS: 001b3c08] (00001000)
returns 00000000
2005.01.12 22:51:04 Callback::LogText[THIS: 001b3c08] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:51:04 "SMTP PH: Connecting to SMTP server")
2005.01.12 22:51:04 Callback::ExecuteThread[THIS: 001b3c08] (00001000)
returns 00000000
2005.01.12 22:51:04 Callback::LogText[THIS: 001b3c08] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:51:04 "SMTP: Finding host")
2005.01.12 22:51:04 Callback::LogText[THIS: 001b3c08] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:51:04 "SMTP: Connected to host")
2005.01.12 22:51:04 Callback::LogText[THIS: 001b3c08] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:51:04 "SMTP: <rx> 220 AVG ESMTP Proxy Server
7.0.300/7.0.300 [265.6.10]")
2005.01.12 22:51:04 Callback::LogText[THIS: 001b3c08] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:51:04 "SMTP: [tx] EHLO cpt2")
2005.01.12 22:51:04 Callback::LogText[THIS: 001b3c08] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:51:04 "SMTP: <rx> 250-localhost Hello cpt2;
ESMTP commands are:")
2005.01.12 22:51:04 Callback::LogText[THIS: 001b3c08] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:51:04 "SMTP: <rx> 250-AUTH LOGIN")
2005.01.12 22:51:04 Callback::LogText[THIS: 001b3c08] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:51:04 "SMTP: <rx> 250-AUTH=LOGIN")
2005.01.12 22:51:04 Callback::LogText[THIS: 001b3c08] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:51:04 "SMTP: <rx> 250-SIZE 2503983104")
2005.01.12 22:51:04 Callback::LogText[THIS: 001b3c08] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:51:04 "SMTP: <rx> 250 HELP")
2005.01.12 22:51:04 Callback::LogText[THIS: 001b3c08] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:51:04 "SMTP: Authorizing to server")
2005.01.12 22:51:04 Callback::LogText[THIS: 001b3c08] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:51:04 "SMTP: [tx] AUTH LOGIN")
2005.01.12 22:51:04 Callback::LogText[THIS: 001b3c08] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:51:04 "SMTP: <rx> 334 VXNlcm5hbWU6")
2005.01.12 22:51:04 Callback::LogText[THIS: 001b3c08] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:51:04 "SMTP: [tx] c3RhY2V5Zi1jaGlsZA==")
2005.01.12 22:51:04 Callback::LogText[THIS: 001b3c08] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:51:04 "SMTP: <rx> 334 UGFzc3dvcmQ6")
2005.01.12 22:51:04 Callback::LogText[THIS: 001b3c08] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:51:04 "SMTP: [tx] Y2F0ZXJoYW0x")
2005.01.12 22:51:04 Callback::LogText[THIS: 001b3c08] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:51:04 "SMTP: <rx> 235 Go Ahead")
2005.01.12 22:51:04 Callback::LogText[THIS: 001b3c08] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:51:04 "SMTP: Authorized to host")
2005.01.12 22:51:04 Callback::LogText[THIS: 001b3c08] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:51:04 "SMTP: Connected to host")
2005.01.12 22:51:04 Callback::ReportStatus[THIS: 001b3c08]
(ulAsynchPhase = RSF_CONNECTED) Progress = 1/4
2005.01.12 22:51:04 Callback::LogText[THIS: 001b3c08] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:51:04 "SMTP: [tx] MAIL FROM:
<[email protected]>")
2005.01.12 22:51:04 Callback::LogText[THIS: 001b3c08] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:51:04 "SMTP: <rx> 250 Sender ok")
2005.01.12 22:51:04 Callback::ReportStatus[THIS: 001b3c08]
(ulAsynchPhase = RSF_INPROGRESS) Progress = 2/5
2005.01.12 22:51:04 Callback::LogText[THIS: 001b3c08] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:51:04 "SMTP: [tx] RCPT TO:
<[email protected]>")
2005.01.12 22:51:04 Callback::LogText[THIS: 001b3c08] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:51:04 "SMTP: <rx> 250 Recipient ok")
2005.01.12 22:51:04 Callback::ReportStatus[THIS: 001b3c08]
(ulAsynchPhase = RSF_INPROGRESS) Progress = 3/6
2005.01.12 22:51:04 Callback::LogText[THIS: 001b3c08] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:51:04 "SMTP: [tx] DATA")
2005.01.12 22:51:04 Callback::LogText[THIS: 001b3c08] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:51:04 "SMTP: <rx> 354 Ok, send the message")
2005.01.12 22:51:04 Callback::LogText[THIS: 001b3c08] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:51:04 "SMTP: [tx]
..")
2005.01.12 22:51:05 Callback::LogText[THIS: 001b3c08] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.01.12 22:51:05 "SMTP: <rx> 250 Ok: queued as 1360B83")
2005.01.12 22:51:05 Callback::ReportStatus[THIS: 001b3c08]
(ulAsynchPhase = RSF_INPROGRESS) Progress = 4/7
2005.01.12 22:51:05 Callback::ReportStatus[THIS: 001b3c08]
(ulAsynchPhase = RSF_COMPLETED, hrStatus = 0x00000000)
2005.01.12 22:51:05 ResourceObject [THIS: 0017c228]: Synch operation
completed
2005.01.12 22:51:13 ResourceObject [THIS: 001ba980]: Destroyed
2005.01.12 22:51:13 ResourceObject [THIS: 0017c228]: Destroyed
2005.01.12 22:51:13 Resource manager terminated
 
J

Jeff Stephenson [MSFT]

Here's the log Jeff
Click to expand...

<snip...>

From the logs, it looks as though you were trying to send both messages at
the same time, and for some reason Outlook simply stopped responding on one
of the accounts and timed out.

Have you installed all service packs for Outlook 2002? Outlook 2002 is on
SP-3. You can check for updates at http://officeupdate.microsoft.com.

If you're updated and this still occurs, could you get a log by sending
messages individually - i.e. send one on the account that works, and when
that's been sent, send one on the account that doesn't? I'd like to
eliminate the possible interactions with the two accounts logging into the
same server at the same time.
 
T

Trevor

Jeff

I think I may have worked it out. I had a trial version of AVG antivirus
(www.grisoft.com) running on my machine that was checking my outgoing mail
and it appears to have been holding the mail in the outbox. I have disabled
outgoing checking. I'm not 100% sure if it has cured the prob but it doesn't
seem to be doing it at the moment.

Have you heard of any other problems relating to this free software screwing
up Outlook. Be interested in any info.

Thanks

Trevor
 
J

Jeff Stephenson [MSFT]

I think I may have worked it out. I had a trial version of AVG antivirus
(www.grisoft.com) running on my machine that was checking my outgoing mail
and it appears to have been holding the mail in the outbox. I have disabled
outgoing checking. I'm not 100% sure if it has cured the prob but it doesn't
seem to be doing it at the moment.

Have you heard of any other problems relating to this free software screwing
up Outlook. Be interested in any info.
Click to expand...

Nothing in specific about that product. In general, though, people that
write anti-virus software know what they're doing with respect to viruses,
but don't have as much experience with mail protocols. I suspect that's
why so many A/V products seem to mess up Outlook's ability to send and
receive...
 
T

Trevor

Thanks for your help

Jeff Stephenson said:
Nothing in specific about that product. In general, though, people that
write anti-virus software know what they're doing with respect to viruses,
but don't have as much experience with mail protocols. I suspect that's
why so many A/V products seem to mess up Outlook's ability to send and
receive...
Click to expand...
 
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