mke_srba said:
Does Outlook track the number of times an email was opened by a single
recipient? Also, does Outlook track the number of times an email is
forwarded?
The record (for the message) either exists or it doesn't exist in the
message store. If it exists, it can be flagged as read (and, by
omission of the flag, marked as unread).
How would this info, even if available, help you as the sender of an
e-mail? As the sender, you obviously wouldn't have access to any of
that info.
As the recipient, how does it help you to know how many times it has
been viewed (not opened)? If you read it once and it got flagged as
read then you already read that message. Once is enough. If you are
required by your company to read your e-mails then just once read is
enough for their requirement. If you use a rule to mark a message as
read then that was your choice to do so whether YOU actually read it or
not. You could have the rule mark a message as read but also set a
category or flag on that message which you would have to change should
you ever actually bother to read that message yourself.
To track how many times you forwarded a message, just search on the
Subject of that message (and maybe some other criteria) and include
"FW:" in the search. The number of matches is how many times you
forwarded that message with that Subject (and other matching criteria).
