Can recieve, but not send emails in Outlook 2003

T

Tom / Norway

A customer of mine has a strange problem.
He is able to recieve emails in Outlook 2003, but not send.
When he tries to send an email, it goes to the outbox. When he press send &
recieve, it reports everything OK, but the e-mail is still in the outbox.

I know that the ISP settings are correct ( I work for the ISP). I have tried
to do some searches on the KnowledeBase, but not found any answers.

Help anyone?
 
B

Brian Tillman

Tom / Norway said:
A customer of mine has a strange problem.
He is able to recieve emails in Outlook 2003, but not send.
When he tries to send an email, it goes to the outbox. When he press
send & recieve, it reports everything OK, but the e-mail is still in
the outbox.

I know that the ISP settings are correct ( I work for the ISP). I
have tried to do some searches on the KnowledeBase, but not found any
answers.

Firewall blocking that port? Properly authenticating to the outgoing
server?
 
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