Can send but not receive email.

[Dina Nickerson]

I did find a "fix" through the Assistant for this problem, but it did not
work. I can send email. All of the tests work. I double checked my SMTP and
POP3 information as well as passwords. I STILL can't receive email. (I am
using Outlook 2003)

The error message I receive is:

Task 'Dina - Receiving' reported error (0x800CCC92) : 'Your e-mail server
rejected your login. Verify your user name and password in your account
properties. Under Tools, click E-mail accounts. The server responded: -ERR
invalid usercode or password, please try again'

Anyone have a suggestion for how to fix this problem? Thanks!

 

[BillR [MVP]]

Check your accounts settings (unsername and password) and check with your
provider as to what is required (format of username, SSL ... ). You might
require an SSL login.

 

[Dina Nickerson]

I did check all of that. But I still can't receive email.
Dina

 

[BillR [MVP]]

the error you are getting indicates that it is in your settings.