Can"t install

Y

Yo ToolBox

I have the Office Professional '07 (upgraded version) but it claims I don't
have a previous version of office installed. But I do, I have Works 9.0.
Therefore, I can't install the program. It must find an older version before
it allows an upgrade, and it "claims" I don't have one. HELP?!?
 
C

Carey Frisch [MVP]

Error message when you try to upgrade Works 9 or Works SE 9
to an upgrade version of a 2007 Office suite:
http://support.microsoft.com/kb/943290/en-us

--
Carey Frisch
Microsoft MVP
Windows Desktop Experience -
Windows Vista Enthusiast

---------------------------------------------------------------

:

I have the Office Professional '07 (upgraded version) but it claims I don't
have a previous version of office installed. But I do, I have Works 9.0.
Therefore, I can't install the program. It must find an older version before
it allows an upgrade, and it "claims" I don't have one. HELP?!?
 
I

InNeedofHELP

SOLVED. Issues around upgrading Works 9 to Office Suites (including
Professional, Small Biz) still exist. Solved by spending $45 to purchase a
Works 9 package at local computer store. Downloaded patch from MS
http://support.microsoft.com/kb/943290/en-us . Installed new Office Suite
effortlessly.

I had been running into 2 key problems with the MS "fix" download:
1) Insisted on having a physical disk for a .msi file. Didn't have because
Works was OEM and could not locate the file on recovery disks.
2) During upgrade, kept getting MS error message that Works 9 is an
ineligible program for the upgrade even though it clearly states that Works 9
is eligible on the Suite box!
 
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