"cannot be accessed" error message

F

Foz

Excel attachments I send using Outlook cant be opened by others.
When people try to open attachment they get;
"cannot be accessed" error message
or
"This file is not in a recognizable format"
 
D

Dave Peterson

Do they own the same version of excel as you do (or even newer versions)?

If they own xl95 and you own xl97-xl2003, then xl95 won't open the file unless
you save that file in xl95 format (or xl95/xl97-xl2003 combination format).

xl97 through xl2003 should be able to share files without any problem.
 
F

Foz

All running Office 2003 - but thanks.

Dave Peterson said:
Do they own the same version of excel as you do (or even newer versions)?

If they own xl95 and you own xl97-xl2003, then xl95 won't open the file unless
you save that file in xl95 format (or xl95/xl97-xl2003 combination format).

xl97 through xl2003 should be able to share files without any problem.
 
D

Dave Peterson

Are you sending the messages in Rich Text Format (RTF)?

If yes, try sending in plain text or HTML.
 
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