Cannot connect to POP3 server

[georgemonkey]

Hi,

I'm a bit stuck with my girlfriend's PC; They are running XP Home with 3
accounts. using Outlook Express 6. Her Dad can still log on to Outlook
Express & connect ok (his mail account is the default), but if either my
girlfriend or her mum try, they get the error message:

The connection to the server has failed. Account: '<account name>', Server:
'localhost', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10061,
Error Number: 0x800CCC0E

They recently installed AVG Free Edition virus software, it would make sense
that this is causing the problem (their POP3 server is now localhost, which I
was told would point toward virus software?), but her Dad's accont still
works fine, and the others won't work even if you turn the E-mail virus
scanning off?
I have limited knowledge of such things, hope somebody can help! Thanks a
lot.

Dave

 

[K. Orland]

Outlook Express is part of Internet Explorer. This group supports Outlook
which is part of Microsoft Office. You'd have much better luck asking the
experts in the Outlook Express forum:
http://www.microsoft.com/windows/ie...inetexplorer.ie6_outlookexpress&lang=en&cr=US
Good luck!

 

[Brian Tillman]

I'm a bit stuck with my girlfriend's PC; They are running XP Home
with 3 accounts. using Outlook Express 6.

Ask in an Outlook Express newsgroup.

Her Dad can still log on
to Outlook Express & connect ok (his mail account is the default),
but if either my girlfriend or her mum try, they get the error
message:

The connection to the server has failed. Account: '<account name>',
Server: 'localhost', Protocol: POP3, Port: 110, Secure(SSL): No,
Socket Error: 10061, Error Number: 0x800CCC0E

The "localhost" value is the culprit

They recently installed AVG Free Edition virus software, it would
make sense that this is causing the problem (their POP3 server is now
localhost, which I was told would point toward virus software?), but
her Dad's accont still works fine, and the others won't work even if
you turn the E-mail virus scanning off?

I use AVG and I've never had it modify the server settings. Other
ill-behaved software, like Norton Antivirus, does that, however.

 

[georgemonkey]

Thanks Brian, I'll keep investigating!

Ask in an Outlook Express newsgroup.


The "localhost" value is the culprit


I use AVG and I've never had it modify the server settings. Other
ill-behaved software, like Norton Antivirus, does that, however.

 

[georgemonkey]

Thanks a lot Kathleen, I followed your link, and posted the question there.