The connection to the server has failed. ... emails not sending.

[Granddaughter2010]

Hi,

My granparents recently got a laptop and set up their Outlook Express. Up
until recently they were able to send and receive emails, and now they can
only receive. The following message appears when they try to send an email ..
The connection to the server has failed.
Account: 'mail.tpg.com.au', Server: 'mail.tpg.com.au',
Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10051, Error
Number: 0x800CCC0E

I've having a look with no success (i'm their grandaughter) Does anyone know
how to fix this?

Thanks,

Rachel

 

[Roady [MVP]]

Have you checked your firewall settings already?

Note that this is an Microsoft Office Outlook forum.

Outlook Express is family of Internet Explorer and Outlook of the Office
family.

Here is the link for the right forum
http://www.microsoft.com/communitie...px?dg=microsoft.public.outlookexpress.general

Good Luck!

 

[george]

Have you checked your firewall settings already?

Note that this is an Microsoft Office Outlook forum.

Outlook Express is family of Internet Explorer and Outlook of the Office
family.

Here is the link for the right forum
http://www.microsoft.com/communitie...px?dg=microsoft.public.outlookexpress.general

Good Luck!