Cannot Customize any Office Beta Program

L

Larry

If I click on Customize Outlook exits and brings up the send error report.
At first the error referred to mapi32.dll. I uninstalled and reinstalled and
now the error refers to ntdll.
Any ideas would be appreciated.
 
M

Mittu

Hi,

Can you check if you get the same error when you open Outlook through
Start> Run> outlook /safe

Thanks,

Mittu
 
L

Larry

If i try start run outlook safe the customize button is greyed out. Unable to
choose it.
 
M

Mittu

Hi,

Try renaming the files extend.dat, views.dat and outcmd.dat
Restart the machine and try again.

Mittu
 
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