Cannot delete message in inbox

H

Harry Lippitz

Windows VISTA
Outlook Express
Inbox has unread message "FW: commercial"
Cannot read it, cannot delete it (an unknown error has occured).

Any ideas would be hekpful
[email protected]
 
G

Gordon

Harry Lippitz said:
Windows VISTA
Outlook Express
Click to expand...

Vista does not use Outlook Express - it uses Windows Mail. Open your email
program and click on Help-About and tell us whether you have Outlook or
Windows Mail....
 
H

Hal Hostetler [MVP P/I]

As Gordon points out, there is no Outlook Express for Vista, what you're
using is Windows Mail. That particular problem is a well known issue for
which Microsoft has released this fix. See if it helps, it works for all
folders, not just the Outbox:

Messages may be stuck in the Outbox when you use Windows Mail on a computer
that is running Windows Vista
http://support.microsoft.com/kb/941090

Hal
--
Hal Hostetler, CPBE -- [email protected]
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com
 
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