Cannot drag from inbox to personal folders

C

Cindy

I can't seem to drag a message from my inbox to one of my
folders anymore. I used to be able to and I can't figure
out what's changed. Any help would be appreciated.
 
M

Milly Staples [MVP - Outlook]

So would any useful information.

What version of Outlook?

How many personal folders files do you have?

Are each of them accessible if you click on a folder in the personal folders
file?

What error message do you get?


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Cindy asked:

| I can't seem to drag a message from my inbox to one of my
| folders anymore. I used to be able to and I can't figure
| out what's changed. Any help would be appreciated.
 
G

Guest

Outlook 2000
14 personal folders, all showing in the folder list.
All are accessible.
No error message, it just won't drag.. acts like I didn't
do anything. The message is highlited and I try to drag
it and it just won't do anything. I have this same
version at work and it works perfect.
 
J

JWilkinson

-----Original Message-----
I can't seem to drag a message from my inbox to one of my
folders anymore. I used to be able to and I can't figure
out what's changed. Any help would be appreciated.
.
Chances are you've maxed out on the size of your personal
folder (2GB). You'll need to create a new personal folder
to store messages. Be careful when they get so big.
Personal folders are notorious for corrupting when they
get big. Microsoft does offer a free Personal Folder
Backup utility. Good luck!
 
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