Cannot email attachment from Excell (or word)

[Peggy]

I have the icon in the QA Toolbar but provides no action

 

[Ron de Bruin]

hi Peggy

Is your default mail program set correct ?
http://www.rondebruin.nl/mail/problems.htm

 

[Peggy]

Hi Ron, yes.

hi Peggy

Is your default mail program set correct ?
http://www.rondebruin.nl/mail/problems.htm

 

[Ron de Bruin]

Try this

Run Office Diagnostics.
Office Button>Excel Options...Resources

 

[Peggy]

When i cick on the mail as attachment icon in Excell I get no error messages,
nothing happens at all.

In word, I get MS Word has encountred a problem and needs to close.....

 

[Peggy]

I have tried this as well. Diagnostics finds no problems.

 

[Ron de Bruin]

Check out the register settings (They are for 2003 but check them out in 2007)
http://support.microsoft.com/kb/834008

 

[Peggy]

I have only one registry value of the seven that are associated for Office
2003.
I am leary to add them but will do some research on values for 2007. Do you
know of a resource for reg values for Excell and Word 2007?

Thanks for your help

Peggy

 

[Ron de Bruin]

Hi Peggy
Same for me in 2007

Maybe a reinstall of Office will help from the CD

 

[Peggy]

Thanks Ron. Your pobably right, will give that a try!

Peggy