cannot enter product key code due to repeated lock-up of computer

[Bavarian Mom]

Have purchased Publisher 2003 with Digital Imaging. The computer locks up as
soon as the first letter of product is entered. Cannot install product.
Thank you!

 

[Mary Sauer]

Do you get an error? Use ctrl+alt+delete, application tab, highlight the setup,
click end process, you should get an error dialogue, click details, what does it
say?

How to troubleshoot installation problems when you install Office 2003 from the
Office 2003 CD
http://support.microsoft.com/kb/826321/en-us

 

[John Inzer]

Have purchased Publisher 2003 with Digital Imaging. The
computer locks up as soon as the first letter of product
is entered. Cannot install product. Thank you!

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Does your system meet the requirements?

Publisher 2003 System Requirements
http://www.microsoft.com/office/publisher/prodinfo/pubreq.mspx

(822129) System Requirements for Office 2003
http://support.microsoft.com/?kbid=822129