Cannot exit Outlook, program hangs & cannot re-open

[eascpa]

After using "exit", program icon stays in system tray as if I had minimized
instead of exiting. Thereafter cannot re-open the program. Must restart my
computer in order to be able to restart Outlook. Inconsistent restart,
sometimes hangs, sometimes asks if I want to start in safe mode, sometimes
will restart as if normal.

 

[Milly Staples [MVP - Outlook]]

Some common reasons why Outlook will not shut down completely when you click
either the X or Exit:

1. PDA synchronization software with your PDA in the cradle.
2. WinFax Pro (especially 10.02 in Outlook 2003) - contact their support
for an alleged fix.
3. Franklin-Cover Plan Plus!
4. COM Add-ins.
5. Mail reminder add-ins that keep a stub of Outlook open in the background
to check for new mail and fire reminders.
6. Anti-virus/firewall programs that are set to scan incoming and outgoing
mail.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, eascpa asked:

| After using "exit", program icon stays in system tray as if I had
| minimized instead of exiting. Thereafter cannot re-open the program.
| Must restart my computer in order to be able to restart Outlook.
| Inconsistent restart, sometimes hangs, sometimes asks if I want to
| start in safe mode, sometimes will restart as if normal.

 

[Ashish]

Check for database size first, if u can take out your old mails either
manually or using auto archive settings.