Cannot install BCM 2007 - problem with SQL

Discussion in 'Outlook BCM' started by Vanessa Di Paola, Sep 6, 2011.

  1. Dear all,
    I tried to install BCM on outlook 2007, but it doesn't work. The
    problem seems to be related to SQL. I followed the instructions in the
    on-line guide for BCM, so I tried to boot SQL from the registry, but
    it didn't work. Then the guide suggests to copy an event from Event
    viewer and attach it here to receive more assistance.

    This is the text, I hope that somebody can help me. Thank you !!!!!!

    Nome registro: OSession
    Origine: Microsoft Office 12 Sessions
    Data: 06/09/2011 12:14:59
    ID evento: 7000
    Categoria attività:Nessuna
    Livello: Informazioni
    Parole chiave: Classico
    Utente: N/D
    Computer: vanessa-HP
    Descrizione:
    ID: 6, Application Name: Microsoft Office Outlook, Application
    Version: 12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014.
    This session lasted 664 seconds with 120 seconds of active time. This
    session ended normally.
    XML evento:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft Office 12 Sessions" />
    <EventID Qualifiers="0">7000</EventID>
    <Level>4</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-09-06T10:14:59.000000000Z" />
    <EventRecordID>2</EventRecordID>
    <Channel>OSession</Channel>
    <Computer>vanessa-HP</Computer>
    <Security />
    </System>
    <EventData>
    <Data>6</Data>
    <Data>Microsoft Office Outlook</Data>
    <Data>12.0.4518.1014</Data>
    <Data>12.0.4518.1014</Data>
    <Data>664</Data>
    <Data>120</Data>
    </EventData>
    </Event>
     
    Vanessa Di Paola, Sep 6, 2011
    #1
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  2. Did you have SQL installed before installing BCM?

    What exactly does the error message say? (the one on the screen, not the one
    is the event viewer) See if
    http://www.slipstick.com/bcm/problems/bcm_sql.htm applies.


    --
    Diane Poremsky [MVP - Outlook]
    Outlook Tips: http://www.outlook-tips.net/
    Outlook & Exchange Solutions Center: http://www.slipstick.com/
    OutlookForums http://www.outlookforums.com



    On 9/6/11 6:25 AM, in article
    , "Vanessa
    Di Paola" <> wrote:

    > Dear all,
    > I tried to install BCM on outlook 2007, but it doesn't work. The
    > problem seems to be related to SQL. I followed the instructions in the
    > on-line guide for BCM, so I tried to boot SQL from the registry, but
    > it didn't work. Then the guide suggests to copy an event from Event
    > viewer and attach it here to receive more assistance.
    >
    > This is the text, I hope that somebody can help me. Thank you !!!!!!
    >
    > Nome registro: OSession
    > Origine: Microsoft Office 12 Sessions
    > Data: 06/09/2011 12:14:59
    > ID evento: 7000
    > Categoria attività:Nessuna
    > Livello: Informazioni
    > Parole chiave: Classico
    > Utente: N/D
    > Computer: vanessa-HP
    > Descrizione:
    > ID: 6, Application Name: Microsoft Office Outlook, Application
    > Version: 12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014.
    > This session lasted 664 seconds with 120 seconds of active time. This
    > session ended normally.
    > XML evento:
    > <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    > <System>
    > <Provider Name="Microsoft Office 12 Sessions" />
    > <EventID Qualifiers="0">7000</EventID>
    > <Level>4</Level>
    > <Task>0</Task>
    > <Keywords>0x80000000000000</Keywords>
    > <TimeCreated SystemTime="2011-09-06T10:14:59.000000000Z" />
    > <EventRecordID>2</EventRecordID>
    > <Channel>OSession</Channel>
    > <Computer>vanessa-HP</Computer>
    > <Security />
    > </System>
    > <EventData>
    > <Data>6</Data>
    > <Data>Microsoft Office Outlook</Data>
    > <Data>12.0.4518.1014</Data>
    > <Data>12.0.4518.1014</Data>
    > <Data>664</Data>
    > <Data>120</Data>
    > </EventData>
    > </Event>
     
    Diane Poremsky, Sep 6, 2011
    #2
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