cannot install business contact manager for outlook 2007

[christine]

cannot install bcm for outlook 2007

tried to install in cleanboot-
setup failed to install the required components
business contact manager for outlook 2007
setup has failed to install

tried to install in new user account-
access to the path D:\SSEInstallHook.dll is denied

install on a different computer which also has office 2007-ok

when try to install BCM-
Error 1316. Setup cannot read from file D:\OFFICE\o2007pia.msi. Check your
connection to the network, or CD-ROM drive. For other potential solutions
to this problem, see SETUP.CHM.

The cd is fine no scratches.how can I get BCM to install

TQ

 

[Milly Staples [MVP - Outlook]]

May we presume that Outlook is already installed successfully?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, christine asked:

| cannot install bcm for outlook 2007
|
| tried to install in cleanboot-
| setup failed to install the required components
| business contact manager for outlook 2007
| setup has failed to install
|
| tried to install in new user account-
| access to the path D:\SSEInstallHook.dll is denied
|
| install on a different computer which also has office 2007-ok
|
| when try to install BCM-
| Error 1316. Setup cannot read from file D:\OFFICE\o2007pia.msi.
| Check your connection to the network, or CD-ROM drive. For other
| potential solutions to this problem, see SETUP.CHM.
|
| The cd is fine no scratches.how can I get BCM to install
|
| TQ

 

[Rob Latour]

Hi,

I can not install business contact manager for outlook 2007 either, and am
getting the exact same error:

Error 1316. Setup cannot read from file D:\OFFICE\o2007pia.msi.

I looked on the dvd (2 of 2) and the file is not there; its not on the other
disk (1 of 2) either. Both are official MS disks.

I got the after buying MS Office for Small Busiess 2007 with my new PC (ie
it is the OEM version) and then by paying for MS to send me the disks.

Please let me know what I should do next.

Thanks, Rob

 

[Rob Latour]

oh - and yes MS Outlook is installed fine (however not from these disks but
the ones used by the retailer who built my new system).

 

[Rob Latour]

Resolved this myself.

1. created a new directory on my hard drive
2. copied the entire contents of disk 2 of 2 into it
3. got a copy of o2007pia.msi file from the internet (
http://www.microsoft.com/downloads/...aa-bed4-4282-a28c-b864d8bfa513&displaylang=en
and ran)
4. copied the 02007pia.msi file to the /Office subdirectory of the new
directory that I created in 1. above
5. ran the setup program in the new directory that created in 1. above

MS your welcome to send me an updated set of Office 2007 disks

Rob
www.callclerk.com www.arulerforwindows.com