Cannot install Office XP Service Pack 3

M

Mark

I have my system set for Automatic Updates and it is coming up with an update
to XP Service Pack 3, however when I try to install it goes through the
process and prompts me to enter my Office XP Standard for Students and
Teachers CD which I have done and at the end of the process the pop up window
states that XP Service Pack 3 did not install.

Having browsed the support centre, I tried to manuall install the update
using OfficeXpSp3-kb832671-fullfile-enu.exe and during the installation of
the update I received an error message as follows;

Err 1402 Set up cannot open the registry key.
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\IMAIL.
Verify that you have sufficient permissions to access the registry or
contact Microsoft Product Support Services (PSS) for assistance.

Can anyone please point me in the right direction?

Many thanks.
Mark
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top