Cannot open default email folders....errors detected...quit...repa

[Tim in Houston]

Everything was fine yesterday. My McAfee said needed to restart, so i did.
Today this message occurs. "Cannot open default email folders errors
detected c:/docs and settings/name/local settings........

When I search I cannot find this file, but when I do a search with hidden
folders I do find it but cannot run scanpst.exe on it. I get path invalid.
The error message says for more info about inbox repair see help.

Well OL closes every time when I click OK. Any help appreciated.

 

[Milly Staples [MVP - Outlook]]

First, turn off McAfee integration with Outlook. Better yet, dump McAfee.

Next, try starting Outlook in Safe mode - start->run->outlook.exe /safe.
Does it open?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Tim in Houston asked:

| Everything was fine yesterday. My McAfee said needed to restart, so
| i did. Today this message occurs. "Cannot open default email folders
| errors detected c:/docs and settings/name/local settings........
|
| When I search I cannot find this file, but when I do a search with
| hidden folders I do find it but cannot run scanpst.exe on it. I get
| path invalid. The error message says for more info about inbox repair
| see help.
|
| Well OL closes every time when I click OK. Any help appreciated.