Cannot open email attachments in Office 2007

G

gkkliz

When double-clicking on an attachment, I get the following message: The
operation failed. An object could not be found.

I ran the Office Diagnostics option from the Help menu. This did not fix
the problem. I am currently on SP1 (MSO 12.0.6213.1000).

Any help is appreciated.
 
G

gkkliz

gkkliz said:
When double-clicking on an attachment, I get the following message: The
operation failed. An object could not be found.

I ran the Office Diagnostics option from the Help menu. This did not fix
the problem. I am currently on SP1 (MSO 12.0.6213.1000).

Any help is appreciated.
Click to expand...
 
B

Brian Tillman

gkkliz said:
When double-clicking on an attachment, I get the following message:
The operation failed. An object could not be found.

I ran the Office Diagnostics option from the Help menu. This did not
fix the problem. I am currently on SP1 (MSO 12.0.6213.1000).
Click to expand...

Can you save it to disk and open it?
 
G

gkkliz

OK, I could actually copy, or so it appeared. I right-mouse clicked on the
file, clicked on copy. so good, so far. When I went to paste it in a folder
or on the Desktop, the same error message popped up.

Interestingly, I am working on a dual-drive/dual boot machine. The problem
is occurring using the XP operating system. When I opened up the Vista side,
I had no problem opening the attachment.
Liz
 
F

flanny

OK, I could actually copy, or so it appeared.  I right-mouse clicked onthe
file, clicked on copy.  so good, so far.  When I went to paste it in a folder
or on the Desktop, the sameerrormessage popped up.

Interestingly, I am working on a dual-drive/dual boot machine.  The problem
is occurring using the XP operating system.  When I opened up the Vistaside,
I had no problem opening the attachment.
Liz






- Show quoted text -
Click to expand...

I have the same problem. do you have Symantec EndPoint Protection
installed? I have read articals which state that SEP may be the
culprit. Good luck uninstalling SEP ;)

GMF


GMF
 
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