Cannot open files in Word 2003

R

robseym

I have exactly the same problem effecting Word 2002
(10.4219.4219) and this has just started for no apparent
reason. The problem only effects Word not other
applications including other office applications.

I have tried the following without success:

1) Reinstalling Office (including removing Office)
2) Renaming the Normal.dot file

I'm sorry if you opened this thinking it would be a
solution.
 
R

robseym

UPDATE

I have fixed it here by running Norton Antivirus. This
may suggest the problem was caused by a virus.
 
S

Suzanne S. Barnhill

Actually, in most cases it's caused by NAV, the Office Plug-in in
particular. See "OFF: Cannot Open Office Documents or Cannot Edit Inserted
Objects After You Install Office XP Service Pack 2 or Office 2000 Service
Pack 3" at http://support.microsoft.com/?kbid=328613

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.
 
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