Cannot Open Folders

[Therese Padilla]

After an installation of XP SP2, the local machine cannot log into Outlook.
It receives a message, "unable to open default folder. You do not have
permission to log on." All of the folders are on the network, so I am able to
log the user on from any other machine and have them receive and send mail.
The local machine is the problem. I have tried SFC for secure32.dll.

What is stored on the local machine if the network has the folders and how
can I recove this machine.

 

[Brian Tillman]

After an installation of XP SP2, the local machine cannot log into
Outlook. It receives a message, "unable to open default folder. You
do not have permission to log on." All of the folders are on the
network, so I am able to log the user on from any other machine and
have them receive and send mail. The local machine is the problem. I
have tried SFC for secure32.dll.

Try adding Outlook to the firewall's exception list.

 

[Therese Padilla]

Thanks, I tried that; including disabling the firewall altogether. That
didn't work. It seems that under this user, no email accounts can be
accessed. I have created new profiles and they can get all their mail,
except the original user.

What other files or registry settings are blocking this Outlook account.

 

[Brian Tillman]

Thanks, I tried that; including disabling the firewall altogether.
That didn't work. It seems that under this user, no email accounts
can be accessed. I have created new profiles and they can get all
their mail, except the original user.

I'm afraid I'm out of suggestions.