Cannot open Hotmail or sbcglobal emails after installing Vista

[mutt]

I have install a fresh copy of Windows Vista Business and install microsoft
office 2003. I have set up my cablvision server account and can receive most
all my e-mails except the Hotmail and sbcglobal e-mails. It looks like a
returned message in text. Any way I can't open them. This is what the e-mail
looks like when I open it.
How do I fix this problem.. Install Vista from Windows XP PRO and outlook
worked fine.

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[Brian Tillman [MVP - Outlook]]

I have install a fresh copy of Windows Vista Business and install microsoft
office 2003. I have set up my cablvision server account and can receive most
all my e-mails except the Hotmail and sbcglobal e-mails. It looks like a
returned message in text. Any way I can't open them. This is what the e-mail
looks like when I open it.
How do I fix this problem.. Install Vista from Windows XP PRO and outlook
worked fine.

Uninstall your antivirus program and reinstall it without the mail scanning
feature.

 

[mutt]

Brian thanks for the reply. I uninstalled AVG (free edition)and unchecked the
mail scan option. (reinstalled) Went back to outlook and tried to open
another e-mail from hotmail. Still didn't open. However it was downloaded
from server before the AVG mail option was discontinued. Here is something
else thats strange to me. I have another person that sent me e-mail from
hotmail and it opened fine. (before discontinuing the scan opt) I don't
understand why I can receive e-mails from one hotmail address but not the
other. Have you got anything that can clue me in lol

 

[Brian Tillman [MVP - Outlook]]

Brian thanks for the reply. I uninstalled AVG (free edition)and unchecked
the
mail scan option. (reinstalled) Went back to outlook and tried to open
another e-mail from hotmail. Still didn't open. However it was downloaded
from server before the AVG mail option was discontinued.

Messages that have already been mangled won't get magically fixed. New
messages, however, should be OK.

Here is something
else thats strange to me. I have another person that sent me e-mail from
hotmail and it opened fine. (before discontinuing the scan opt) I don't
understand why I can receive e-mails from one hotmail address but not the
other. Have you got anything that can clue me in lol

I can't explain it.